Heading digital strategy and leading process improvements and brand presence.
● • Increased brand impact and user reach through targeted SEO strategies, including a 50% improvement in keyword rankings and a 25% rise in organic traffic over six months.
• Optimized audience engagement through metrics-driven content strategies, achieving a 35% increase in average session duration and a 20% higher conversion rate for subscription and advertising revenue.

Client Portfolio: City of Cleveland Keurig – Dr. Pepper Securian Insurance FIRST Robotics
● • Agile Facilitation: Led sprint ceremonies (planning, reviews, retrospectives, daily stand-ups) for 5+ Scrum teams, improving sprint velocity by 25% and achieving 95% adherence to schedules.
• Team Productivity: Coached teams on Agile principles, reducing development cycle times by 30% through data analysis and performance metrics.
• Tool Implementation: Streamlined workflows by implementing JIRA and Confluence dashboards, improving project transparency by 40% and cutting task allocation time by 15%.
• Continuous Improvement: Resolved blockers and implemented retrospective-driven enhancements, improving team satisfaction by 15% and ensuring 98% of deliverables met deadlines.
• Collaboration and Metrics: Partnered with Product Owners and other Scrum Masters to align backlogs with business goals, achieving 90% sprint goal completion rate and 20% improvement in defect resolution.
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• Led global teams in financial software development, improving delivery timelines by 25% and team productivity by 20% through Agile coaching and collaboration with Product Managers and Technology Experts.
• Implemented Agile practices and facilitated Design Thinking and PI Planning, driving a 30% boost in solution ideation and reducing MVP rollout times by 15%.
• Advocated for customer needs in SCRUM ceremonies, achieving alignment with requirements and boosting customer satisfaction by 20%.
• Collaborated with executives and cross-functional teams (Legal, UX, Customer Success) to support SOC2 compliance and align strategies with company goals, reducing audit prep time by 30%.

• Agile Program Leadership: Led transformative Agile initiatives and managed a $35M ERP portfolio, delivering 95% of projects on time and within budget while collaborating with C-suite stakeholders.
• Team Development and Collaboration: Designed Agile training and coached 230+ individuals across 23 teams and vendors, driving a 35% productivity boost and fostering seamless collaboration.
• Business Growth and Client Success: Secured $260,000 in new business, improved client communication frameworks, and achieved a 98% client satisfaction rate by enhancing transparency and reducing project timeline uncertainty.

• In charge of the Dev Engineering technology teams (US and Ukraine) to build and run the Cloud storage products
• Ran all Agile/SCRUM ceremonies, Backlog development and Product Management lifecycle

• Digital Strategy and Growth: Managed the strategy for 181 digital properties, increasing client acquisition by 25%, contributing to $15M+ annual revenue growth.
• Global Knowledge Management and Agile Integration: Developed a global Knowledge Management strategy, boosting knowledge-sharing efficiency by 40%, while integrating Agile practices to improve project delivery and team productivity.