• Developed Designed and Implemented Enterprise Transformation Roadmap and methodology including budgeting, cross functional dependencies, and execution model framework
• Designed and delivered Enterprise process design and mapping across Procure to Pay, Hire to Retire, Plan to Act, Record to Report, Order to Cash, Inquiry to Order with a large focus on ERP changes and transformation preparation
• Developed and implemented Enterprise Transformation Operating Model in a matrixed organization
• Worked alongside corporate strategy team to develop long term strategic plans and created an execution model to enable them
• Led cross-functional teams to design and develop Lead to Cash and GTM transformation model including structuring benefits realization, organizational change management, Business Analysis and requirements gathering
• Conducted activities using the following tools: Salesforce, Office 365, Smartsheet, LeanIX, Celonis, Azure Dev Ops, Oracle EBS, Snowflake, PowerBI, Meister

• Designed End to End overview process and associated value streams for Lead to Cash and GTM Transformation process including identification of key areas for improvement and associated roadmap including ERP Changes and new integrations
• Developed Business Benefits and Realization roadmap and methodology for transformation projects
• Assisted with the design and development of an Enterprise Account Hierarchy
• Directed overall Business Architecture practice
• Conducted activities using the following tools: Salesforce, Office365, Abacus

• Developed and implemented BI and reporting structure to included consolidated reports, standardized certification process, as well as implementing data governance process.
• Designed and lead implementation of greenfield Lead to Cash and GTM Transformation project including Netsuite ERP transformation and process improvement
• Created Cloud Migration Strategy plan to AWS including multi-year cost model and asset retirement and disposal plan. Optimized global footprint and migration to reduce costs by over 25%
• Constructed target state process architecture for entire marketing, sales, and support organization to develop next level process requirements, new capability planning, and capability improvements.
• Created architectural mapping of Campaign to Renewal process including operational and customer experience viewpoints. Used decomposition mapping to identify key business functional needs, readiness/maturity assessments, business unit RACI, and ultimately level 3 and 4 future

• Conceptualized and built demand generation scoring strategy and associated model which reduced the number of unqualified leads 75% while keeping over 97% of the closed deals.
• Created business case documentation in an agile/scrum environment, including customer and business use documents, project definitions and guidelines
• Developed Capabilities based approach to create strategic alignment with the org.
• Brought in by C-Level executives to lead 6 simultaneous technology systems integrations working with IT, Sales, Marketing, HR, Finance, Vendors, and other internal groups as required by the project scope. Responsible for entire project lifecycle from analysis through continuous improvement.

• Applied extensive experience and understanding of Financial, Production, Lean, and HR
• In conjunction with Software developers and engineers, modeled a cloud migration strategy for Azure including a cost optimization model for a high-volume video game application
• Operations metrics and data to create interactive modelling, assessment, dashboard, and action tools for entire technology team from diverse data sources.
• Worked with leadership to manage rhythm of business through reports and dashboards using Balanced Scorecards, KPI, and OKR methodologies
• In conjunction with developers, engineers, and other departments, spearheaded efforts to ensure accurate and timely migration of services into new environment using agile methodologies and tools.
• Conceptualized and implemented technology assessment framework used to create multiple customer value improvement opportunities in telecommunications, cloud computing, and colocation verticals.
• Conducted activities using the foll

• Designed and implemented customized pricing and billing system leading to a decrease of 60% turnaround for proposals and an 80% increase in order and billing accuracy.
• Developed and implemented business planning and assessment process to include utilization of Balanced Scorecards, KPIs and OKR methodologies.
• Redesigned and improved Cash conversion process leading to a decrease in conversion time of 45%
• Based on customer input and needs, designed and implemented centralized ordering and billing process which allowed for a 60% capacity increase and 80% improvement in customer satisfaction scoring without adding additional resources.