Functional Skills
Agile Software Development
Customer Service
Project Management
Vendor Management
Software Development
User Experience Design (UX)
Innovation Management
SQL Analysis
System Deployment
Communications
Leadership Development
Service Management
Finance Transformation
Supply Chain Integration
Business Analysis
Software Skills
JavaScript
MySQL
OpenID
Twilio
Miro
Python
Kubernetes
SQL
Java
MongoDB
GitHub
Docker
Jira
C
AWS
Certifications
AWS Certified Cloud Practitioner
CSMCertified Scrum Master
CSPOCertified Scrum Product Owner
MCPMicrosoft Certified Professional
PMPProject Management Professional
Sector Experience
Business Services
Media & Entertainment
Technology
Languages
English
Notable Clients
Disney
Paramount
Sony
Warner Bros
Experience
ChowNow Inc.
Engineering
Principal Technical Program Manager
5/2022 - 3/2024
• Managed multi-stream Agile engagements, leading cross-functional teams (engineering, product, design) to plan, develop, and launch strategic initiatives for ChowNow's SaaS B2C platform.
• Managed a portfolio of projects involving over 50 distributed team members, notable features included Diner conversion optimizations, real-time restaurant recommendations, post-order payment processing, passwordless authentication, infrastructure and security upgrades, and the containerization of the monolith system.
• Collaborated closely with development teams on code reviews and pair programming sessions, ensuring high-quality deliverables and adherence to best practices.
• Developed and implemented a large-scale executive portfolio and roadmap program to support cross-organization initiatives, ensuring efficient and effective delivery. Leveraged advanced Jira functionalities, including custom workflows, automations, and reporting dashboards, to track project progress and key milestones across
• Managed a portfolio of projects involving over 50 distributed team members, notable features included Diner conversion optimizations, real-time restaurant recommendations, post-order payment processing, passwordless authentication, infrastructure and security upgrades, and the containerization of the monolith system.
• Collaborated closely with development teams on code reviews and pair programming sessions, ensuring high-quality deliverables and adherence to best practices.
• Developed and implemented a large-scale executive portfolio and roadmap program to support cross-organization initiatives, ensuring efficient and effective delivery. Leveraged advanced Jira functionalities, including custom workflows, automations, and reporting dashboards, to track project progress and key milestones across
Deluxe
Engineering
Vice President of Software Development
6/2015 - 4/2022
• Provided strategic leadership, vendor and portfolio management for B2B digital supply chain technology integrations, cloud migrations, and mobile-first web applications, aligning outcomes with organizational objectives and content security requirements and fostering innovation and collaboration.
• Drove the formation of the Project Management Office, identified and acquired portfolio tooling, and managed Product Owner and Technical Program Management teams.
• Managed multimillion-dollar engineering budget with globally distributed cross-functional teams to deliver complex projects on time and within budget, prioritizing customer satisfaction and quality.
• Led SDLC improvements through automation, coding, and framework development, achieving a 30% faster time to market, improved mean time to recovery, and a 90% reduction in defects per release.
● Key Highlights
✓ Developed and implemented a comprehensive change management plan for the AWS migration of digital cinema workloads, i
• Drove the formation of the Project Management Office, identified and acquired portfolio tooling, and managed Product Owner and Technical Program Management teams.
• Managed multimillion-dollar engineering budget with globally distributed cross-functional teams to deliver complex projects on time and within budget, prioritizing customer satisfaction and quality.
• Led SDLC improvements through automation, coding, and framework development, achieving a 30% faster time to market, improved mean time to recovery, and a 90% reduction in defects per release.
● Key Highlights
✓ Developed and implemented a comprehensive change management plan for the AWS migration of digital cinema workloads, i
Technicolor Inc.
Engineering
Director of Systems Development
11/2012 - 6/2015
• Managed cross-functional engineering teams to deliver end-to-end solutions for digital cinema content ordering, mastering, and delivery, ensuring alignment with business requirements.
• Collaborated with UI/UX designers to optimize user experience, improving engagement by 10%.
• Collaborated with business and engineering leaders to define and prioritize product requirements and architect and drive the development of automated systems integrations and web-based solutions.
• Implemented effective project management practices, improving project execution and delivery speed.
• Configured advanced Jira capabilities, including custom workflows, automations, and reporting dashboards to streamline project tracking and team collaboration. Served as a Atlassian administrator, configuring permissions, issue types, and boards for multiple agile teams.
Key Highlights
✓ Effectively led software engineering teams designing and deploying 3rd party API integrations and self-service distribution
• Collaborated with UI/UX designers to optimize user experience, improving engagement by 10%.
• Collaborated with business and engineering leaders to define and prioritize product requirements and architect and drive the development of automated systems integrations and web-based solutions.
• Implemented effective project management practices, improving project execution and delivery speed.
• Configured advanced Jira capabilities, including custom workflows, automations, and reporting dashboards to streamline project tracking and team collaboration. Served as a Atlassian administrator, configuring permissions, issue types, and boards for multiple agile teams.
Key Highlights
✓ Effectively led software engineering teams designing and deploying 3rd party API integrations and self-service distribution