Functional Skills
Software Skills
Sector Experience
Experience
• Worked closely with SVP Head of Gap Global Sourcing, VP Gap Global Sourcing, Director Gap Global Sourcing
• Initial member dedicated to the new B2B business enterprise setup within Gap Inc – GPS Apparel.
• Championed sourcing support, and end to end product development and execution for GPS Apparel customers
• Worked closely with internal Gap partners and external vendor partners to navigate through project requirements, briefs, challenges and helped to mitigate and manage potential risks
• Delivered diligently and effectively against B2B roadmaps and projects
• Managed product development process (P2M) in a timely manner (development sampling, initial costing, negotiation/production & capacity planning, risk assessment to meet original design intent & aesthetics while meeting uniform/commercially acceptable quality standards), vendor evaluation and allocation, aggregated costing and over all capacity planning across various geographies
• Planned, executed, managed company projects from ideation through to completion
• Helped to co-ordinate staff and resources, source for external solutions and materials
• Managing progress and adapting work to meet both solid and moving targets
• Oversee and owned execution for product development and production
• Identified and solved problems, anticipated pitfalls, find workable solutions, implement ways to improve and avoid for future
• Launched, managed, and monitored online sales and inventory through Shopify
• Facilitated in setup of third-party fulfilment center partnership, coordinate and trouble shoot order issues with fulfillment partner
• Managed B2C customer relations, vendor and supplier relations
• Co-ordinate launch campaigns, VIP packages, gifting and product photoshoot
• Oversee projects from initial design to manufacturing and onsite installation
• Liaise with customers from a variety of different sectors: full and select service hotels, luxury retailers, F&B groups and their franchises, supermarkets and hypermarkets
• Study global trends and innovation, translates relevance to lifestyle, apparel and our customer's core business
• Manage customer relations and bridge information gaps
• Assist and navigate through design and production challenges, manage expectations
• Determine fabric direction, select fabrics for sampling and bulk production
• Review fabric and garment test reports
• Advisory and consultation role for projects using third party designs
• Align deliverables to customer expectations while adhering to agreed timeline and
budgets
• Meet customer needs while achieving company goals and project company interests
• Work with GM's and senior management of various global lodging groups to develop uniform programs for new properties in Asia
• Design all uniforms to be used on property, render and present collections
• Review and monitor samples to maintain integrity of original designs
• On-going development of Fabric/Silhouette library and internship program
• Work with sales partners to devise best strategy for managing customer expectations and providing excellent customer service
• Work closely with Buyers, Designers and Brand Directors on seasonal men and women's cotton developments from initial ideas to completion of proto-samples before bulk (60% Woven/40% Knit)
• Identify market trends and present color, material and style trends from Esquel proprietary corporate developments relevant to customer
• Prepare showrooms for presentations and meetings
• Support sales team with new developments in the industry (business updates, technical fabric information, competitor announcements)
• Source for products and materials to initiate development specific to Asian market
• Work with factory, mill and graphic department to develop CADS, handlooms, trial weaves, sample yardages, and garment proto-types
• Assist training new merchandisers that have joined the team