Functional Skills
Communications
Marketing Operations
Artificial Intelligence
Business Planning
Market Research
Business Development
Sales Operations
Strategic Planning
Vendor Management
Technology Strategy
Program Management
Commercial Excellence
Strategy Development
PMO Transformation
Customer Experience
Software Skills
Artificial Intelligence
Sharepoint
Salesforce
Outlook
Microsoft OneDrive
Microsoft PowerPoint
Microsoft Office
Microsoft Project
Microsoft Word
Microsoft Excel
Certifications
ITILIT Infrastructure Library Certified
LITLLean IT Leadership
PMPProject Management Professional
Sector Experience
Business Services
Consumer Goods
Healthcare
Life Sciences & Pharma
Technology
Notable Clients
Astellas Pharma
Beam Suntory
Blue Cross Blue Shield
Molson Coors Brewing
Takeda Pharmaceutical
Big 4 Accounting
Fortune 500
Top Consulting Firms
Experience
IQVIA
Management Consulting
Commercial Solutions Partner
1/2022 - 6/2023
The leading global provider of advanced analytics, technology solutions, consulting, and clinical research services to the life sciences industry. IQVIA's deep expertise and capabilities enable customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients.
Commercial Solutions Partner 2022 - 2023
Served as the solutions partner for a Top 5 pharmaceutical company account. Responsible for developing relationships with client executives and decision makers and connecting IQVIA's broad set of expertise and offerings to client-specific needs. Collaborated with fellow account leaders to identify, plan and execute client engagement, client success and opportunity pursuit objectives. Drove revenue growth and improved share for $110+ million account.
* Leveraged market understanding, consultative selling, and advanced pursuit management to increase account's sales win percentage on opportunities.
Commercial Solutions Partner 2022 - 2023
Served as the solutions partner for a Top 5 pharmaceutical company account. Responsible for developing relationships with client executives and decision makers and connecting IQVIA's broad set of expertise and offerings to client-specific needs. Collaborated with fellow account leaders to identify, plan and execute client engagement, client success and opportunity pursuit objectives. Drove revenue growth and improved share for $110+ million account.
* Leveraged market understanding, consultative selling, and advanced pursuit management to increase account's sales win percentage on opportunities.
Slalom Consulting
Management Consulting
Director and Practice Lead, Business Advisory Services, Strategy & Operations
8/2016 - 1/2022
Practice Lead for the Strategy & Operations group (60+ consultants) within the firm s largest Business Advisory Services market (250+). Recognized for expertise in business/growth strategy, digital strategy & transformation, customer experience and product strategy. Accountable for $7 million annual sales goal, recruitment, and client success. Founding member of Life Science Community of Practice. Served clients across Life Science, CPG, Healthcare and Public Sector. Additional responsibilities included overall practice metrics for revenue, utilization, headcount, and profitability. Representative projects on Resume.
AbbVie
Corporate Strategy & Development
Senior Director, Digital Strategy and Communications
2/2013 - 1/2016
Directed global teams responsible for planning and executing enterprise digital strategy & operations, corporate digital channel & content development, and integrating innovative digital marketing & communications best practices. Directed a 7-person staff, managed a $10+ million budget and collaborated with Corporate Branding/Marketing to develop and launch the company's corporate brand and identity, brand positioning and strategy, brand voice and visual identity.
• Led a global Digital Center of Excellence that accelerated the development and adoption of digital solutions across AbbVie by providing expertise, guidance, governance and metrics:
• Envisioned and implemented a roadmap to transform web, mobile, and social channels into an integrated global ecosystem across multiple product brands and AbbVie brand
• Educated colleagues on omnichannel and digital marketing strategies, trends, and FDA social media regulations, resulting in a 3-fold increase in campaigns
See Resume
• Led a global Digital Center of Excellence that accelerated the development and adoption of digital solutions across AbbVie by providing expertise, guidance, governance and metrics:
• Envisioned and implemented a roadmap to transform web, mobile, and social channels into an integrated global ecosystem across multiple product brands and AbbVie brand
• Educated colleagues on omnichannel and digital marketing strategies, trends, and FDA social media regulations, resulting in a 3-fold increase in campaigns
See Resume
Underwriters Laboratories (UL Solutions)
Product Management / Strategy
Chief Digital and GM, Knowledge Solutions and Operations
8/2002 - 10/2012
Reported to CIO. Directed teams in defining and implementing emerging technology in support of business growth goals, and to create sustainable competitive advantage and new growth platforms. Directed 10-person staff and developed digital marketing and eCommerce capabilities, and a 3-year global IT strategy. Shifted 6% of $80M IT budget towards value-generating customer-oriented efforts.
Reported to the CMO and CIO. Played chief digital role in UL s transformation. Led global strategy and operations of digital platforms and knowledge-based products. Directed an 18-person staff, managed a $10+ million budget, and collaborated with executives and staff globally to envision and drive next generation digital capabilities. Developed partnerships that accelerated digital offerings. Member, Capital Committee.
See Resume for details on Roles and Accomplishments.
Reported to the CMO and CIO. Played chief digital role in UL s transformation. Led global strategy and operations of digital platforms and knowledge-based products. Directed an 18-person staff, managed a $10+ million budget, and collaborated with executives and staff globally to envision and drive next generation digital capabilities. Developed partnerships that accelerated digital offerings. Member, Capital Committee.
See Resume for details on Roles and Accomplishments.
PricewaterhouseCoopers (PwC)
Management Consulting
Principal, Strategic Change, Digital, and Consumer Products Practices
9/1996 - 11/2001
Provided management consulting to Fortune 200 companies and new ventures. Managed client teams in developing and implementing quick-win and longer-term strategic opportunities. Accountable for a $6 million annual professional service sales goal. Recognized as a practice leader in business planning, digital strategy, and change management.
* Provided business development leadership in building a $200 million Enterprise Portal practice. Directed Sales Operations for MW Region. Developed project methodology and delivery teams. Led proposals from development through delivery.
* Raised $250 million from over 50 multi-national investor companies for Transora (now GS1 US), a global online marketplace for the CPG industry. Managed strategy team to develop the Business Plan and launched the start-up with executives from 70+ companies, filling the interim Chief Marketing role.
See Resume for sample projects.
* Provided business development leadership in building a $200 million Enterprise Portal practice. Directed Sales Operations for MW Region. Developed project methodology and delivery teams. Led proposals from development through delivery.
* Raised $250 million from over 50 multi-national investor companies for Transora (now GS1 US), a global online marketplace for the CPG industry. Managed strategy team to develop the Business Plan and launched the start-up with executives from 70+ companies, filling the interim Chief Marketing role.
See Resume for sample projects.
Arthur Andersen
Management Consulting
Experienced Senior Consultant
6/1993 - 9/1996
Provided financial and economic consulting to businesses and trial attorneys. Managed client teams to structure and perform financial analyses used for damage modeling and expert testimony during major litigation or insurance claims.
Andersen Consulting
Management Consulting
Consultant
7/1989 - 9/1991
Designed and implemented information systems for clients to meet business goals. Revised the sales demo for project management software used internally and sold to clients. Resulted in early release and improved sales.