Functional Skills

Business Planning
Customer Experience
Leadership Development
Sales and Operations Planning (S&OP)
Real Estate Investing
Venture Capital Investing
Operations Management
Business Analysis
Budgeting
Business Communication
Business Development
Business Operations
Commercial Strategy
Growth Strategy
Launch Planning & Preparation

Software Skills

Airtable
Asana
Data visualization
G Suite
Tableau

Sector Experience

Business Services
Consumer Goods
Real Estate
Technology
Travel & Hospitality
Fortune 500

Experience

Nordstar Operations
Managing Director
4/2022 - 6/2024
• Created a venture studio within Nordstar, which is a venture capital firm with the mission to empower entrepreneurs and entrepreneurship.
• Incubated two companies through our business creation process in e-commerce and commercial real estate.
• Developed our business creation process, including market mapping, business planning, recruitment, product development and sales.
• Recruited experienced founders for each business through an in-house recruitment and assessment process and negotiated terms with senior leaders to bring them into the early-stage businesses.
• Assisted in fundraising efforts to secure outside seed capital.
• Act as an operating partner for multiple proptech portfolio companies, providing guidance on strategy and management, go to market, new market expansion, hiring, sales and people management.

WeWork Operations
Senior Vice President, Global Head of Franchising
5/2020 - 3/2022
• Developed our asset light strategy, which is focused on mitigating risk across our portfolio of locations and using franchising to grow internationally.
• Successfully sold majority stake in WeWork China to Trustbridge Capital and transitioned the region to our franchise model.
• Created joint venture with Softbank Latin America Fund to operate five of seven countries for WeWork in Latin America (Chile, Colombia, Mexico, Brazil, Argentina).
• Successfully sold WeWork Israel to Ampa, an Israeli real estate developer.
• Created $90MM of immediate value through deconsolidating 25% of WeWork's global supply.
• Collaborated with WeWork Technology team to create our franchise technology offering, with the objective of providing a consistent global experience while allowing for critical localization at the country level.
• Built a 700-page Operations Manual to be used by franchisees as a compliance and brand tool.

WeWork India Private Ltd. Operations
Co-CEO
11/2017 - 5/2020
• Transitioned my employment from WeWork to our first franchise partner, Embassy Group, in Bengaluru, India. My remit was to co-lead the business with Embassy to drive success for both Embassy and WeWork. WeWork India continues to thrive and is on path to go public in the next 24 months.
• Sales
• Grew business from 3 to 34 locations in 24 months (200K to 4.4MM square feet), with over 55,000 desks and 40,000 monthly customers across 6 cities in India.
• Increased revenue run rate from $12MM to $130MM in less than 3 years (equivalent to $260MM P&L in U.S.).
• Drove Mature Building EBITDA margin to 35% for FYE 2019 and achieved Corporate EBITDA profitability in early 2020.
• Increased commitment term from 9 to 18 months through term pricing and customer retention strategies.
• Increased revenue by 123% year over year from 2018 to 2019.
• Built a robust enterprise business, with 48% of members being from large enterprises. This was 8% higher than our global average.
• Customer Exp

WeWork Operations
Vice President of Operations - International
5/2016 - 10/2017
• One of the first 3 employees in the company to move overseas to scale WeWork globally.
• Based in Amsterdam, I was responsible for Building Operations for the EMEA region of WeWork. This included WeWork locations in the UK, The Netherlands, Germany, France, and Israel.
• Oversaw $35MM operations budget, encompassing Security Management, Facilities Management, Food and Beverage (F&B), Health and Safety and Information Technology (IT).
• Created and managed all sub-department KPIs to ensure proper support to our Community Management teams and members.
• Built a team from 5 to 60 people in 18 months and hired a local senior executive to take my responsibilities, allowing me to seamlessly transition to India.

WeWork Operations
Vice President of Operations
7/2012 - 5/2016
• Hired as one of first 40 employees of WeWork.
• Built Operations Expansion team, which allowed us to scale from opening 1 location per quarter to 10+ per month.
• Created building opening playbook, which documented all requirements across functions, to open a new location.
• Coordinated with Real Estate to create all operational requirements for our buildings, allowing us to standardize lease terms and create a lease template to provide to landlords.
• Created the first teams focused on facilities management, food and beverage, community management, security management and IT, in close coordination with my direct manager, the COO.
• Awarded the

Marriott International Sales
Area Account Executive – Eastern Northeast Region
3/2010 - 1/2011
• Proactively created relationships with 50 government accounts based in midtown Manhattan. Accounts ranged from state and city agencies to foreign consulates, Missions to the United Nations, and foreign tourism bureaus.
• Awarded three "Sales Applause" Awards for creating ancillary business opportunities from one-time programs.

Marriott International Sales
International Sales Manager
1/2009 - 2/2010
• Evaluated and secured groups originating from France, India, Canada, Belgium, The Netherlands, South Africa, the Middle East and Eastern Europe for 24 New York Marriott hotels.
• Achieved over 116% of sales goal for Q3 and Q4 of 2009.

Marriott International Sales
Sales Manager
6/2008 - 1/2009
• Recognized as one of the top 3 salespeople for the Marriott Marquis in the fourth quarter of 2008.
• Achieved 103% of aggressive sales goal in 2008 amidst the economic slowdown of the fourth quarter.

Sumitomo Mitsui Banking Corporation Finance
Assistant Treasurer – Portfolio Management and Credit Research Group
6/2007 - 6/2008
• Analyzed financial statements and relevant information to determine internal credit scores of corporate bank debt.
• Created cash flow projections to determine issuer's ability to repay debt in the future.

Sumitomo Mitsui Banking Corporation Finance
Analyst – Portfolio Management and CreditResearch Group
4/2006 - 5/2007
Collaborated with team members to ensure industry diversity throughout the $800 million syndicated loan portfolio.
• Determined the accuracy of trade tickets through consultation with SMBC Legal.