Functional Skills
Software Skills
Sector Experience
Languages
Experience
• Assessed market opportunity of consumer device/software bundle offering; performed stakeholder, SME interviews and conducted market research to substantiate a $1B opportunity in SMB vertical
• Evaluated product lifecycle management process for a $1B PE-owned industrial LED firm; interviewed 20+ stakeholders & mapped process flow in engineering, sales operations, and inventory policy
• Designed and piloted Multi-Generation Product Planning Process for a $20B HVAC company; led executive workshops to develop strategies to align technology roadmap across 4 BUs; collaborated with IT to incorporate product and resource loading data as part of annual budgeting/planning cadence
• Performed operations audit of finance and HR functions of a technology company; formulated roadmap (best practices, software automation solutions) for PMO to drive productivity improvement in 15 areas
• Ident
• Launched Salesforce MAE GTM strategy targeting 60% YOY growth leveraging solution and industry clouds accelerators, account-based marketing, & partner/channel/alliance marketing campaigns
• Developed solution accelerators to deliver an end-to-end connected customer experience offering (dealer marketing portal, commerce/quote-to-cash, customer service)
• Developed digital, customer portal, and enterprise enablement roadmap to increase Salesforce & ServiceNow adoption for an automotive financial services provider for dealerships
• Designed and delivered software demos for clients in automotive and manufacturing sectors with use cases in automotive tier-1 supplier forecasting, dealer performance management, project-based sales
• Served as Industry lead to support account team to win $1M licenses and services deal to build dealer performance management solution for a North America Automotive OEM; led team to deliver MVP solution in 14 weeks; led rollout and demo of solution at client national sales conference
• Created MAE industry solutions for Professional Services and led enablement for Engagement Managers and Delivery Teams; served as liaison w/ Product Team to support roll-out of MFG & Auto Cloud features
• Met and exceeded $10M monthly qualified origination in service deals
• Developed capture plans (price-to-win, decision mapping, partner selection, SWOT analysis) for five global power systems opportunities; gained executive buy-in on proposed resource requirement and plan
• Served as Salesforce/Sales Operations lead for division; piloted CRM transformation to support PMO resource planning, improve monthly forecast, & eliminate duplicate data entry by 50% in annual planning
• Steered Inside Sales team to exceed CY15/CY16 spare parts bookings plan by 50%
• Coordinated with engineering to develop business case to gain approval on 5-year $15M R&D investment portfolio across multiple product lines (UPS, Power Generators, EV Chargers, Naval Electronics)
• Assessed Sales & Operation Planning within two factories (US and Mexico) for an automotive parts supplier to identify opportunities for operating cost reduction of $5.0M and one-time working capital improvement of $8.0M
• Growth strategy for aftermarket business of a $2.4B industrial pump company (PE owned)
• Consulted with P&L leaders to formulate 30+ growth initiatives to target 5-year 30% revenue lift; examples included improving fill rates and setting up installed base knowledge
• Formulated strategy for a defense technology (power generation & conversion) company to enter hybrid vehicle drivetrain market, finding $50M+ in commercial synergies across six market segments
• Analyzed business case ($80M+ savings projected over 5-year period) to support global manufacturing
• Piloted & gained executive support for new supplier assessment process (approved by DoD)
• Assisted CEO to win $150K technology development contract with leading gaming console manufacturer
• Collaborated with product marketing managers to identify/implement features on residential lighting control devices to set 3 industry benchmarks; drove 7-month hardware development effort with offshore factory team to deliver 500K annual units; resulted in 15+ US and international utility and design patents
• Managed product design cycle to successfully launch and sustain 5+ product lines
• Led cross-functional effort (hardware/software/industrial design) to introduce LED mood lighting systems