Lead team in deciding on strategies for analyzing hospital and professional billing trends for revenue recovery opportunities through use of SQL, Access, and Excel.
Serve as direct point of contact for client, create detailed performance updates with improvement advice and present directly to client leadership on a monthly basis.
Supervise staffing of project, advocate for direct report, and evaluated team members’ progress towards individual and project goals.

Collaborate with team to develop client-specific practices on a new project and present findings to leadership of a large health system.
Perform data analyses, identify claims issue trends, communicate with payers to resolve disputes and escalate when necessary.
Doubled personal productivity in second calendar year over first, contributed to team recovering on average over $130,000/month for our client in 2021 year to date

Analyzed organizational practices, available resources, and patient education to reduce incoming patient call volume by 20%.
Identified cost savings opportunities through negotiations with the answering services utilized by the medical group.
Delivered findings, conclusions, and recommendations in a written format to executive team and office managers.

Interviewed organizational stakeholders and departmental leads.
Performed financial analysis and literature reviews to support conclusions .
Employed evidence-based analysis to generate cost saving and process improvement recommendations for a pharmacy revenue cycle of $9 million at USF Health.
Generated organizational tools such as Gantt Charts to ensure timely completion of project.
Presented findings, conclusions, and recommendations with accompanying written document to executive team.

Collaborated directly with physicians and P.A.s to ensure medical documentation accuracy
Mastered use of multiple electronic medical records systems
Utilized ICD10 and CPT coding
Trained incoming scribes to maintain an excellent level of security and fidelity