Functional Skills
Software Skills
Certifications
Sector Experience
Notable Clients
Experience
• Developed, advocated, and adapted the overall strategy for the Client Solutions team, presenting to the C-suite.
• Improved gross margin by 10%.
• Led a team of 50 people.
• Converted Customer Experience realised revenue from ASPE to IFRS in preparation for the IPO of the company.
• Business application owner of Copperleaf's professional services automation platform (Kantata).
• Monitored the progress of all projects for accurate revenue forecasts and recognition, milestone billing and status updates; increased revenue realised by 5%.
• Led a team of four Consultants. Recruited two Senior Consultants and one Consultant.
• Project Manager, Network Rail Asset Investment Planning Solution, a multi-million-pound software and professional services contract.
• Principal Consultant, NGN Phase 2 of the project implementation of Copperleaf's software.
• Project Manager, National Grid Gas Transmission UK (NGGT) Asset Investment Planning Solution, a multi-million-pound software and professional services contract. Managed the implementation of Copperleaf's software using the Scaled Agile Framework (SAFe) – the first agile project implementation of Copperleaf's software.
• Produced successful proposals for over £100k, leading to sales in significant further work such as application development.
• Delivered digital transformation projects as Principal Consultant and Project Manager in industries such as Airports, Nuclear, and Navy.
• Led the conversion of the Data Management Questionnaire (DMQ) into an online diagnostic tool.
• Led the strategic business development for service innovation in risk management, in line with the new regulatory framework in the Electricity Transmission and Distribution industries (Ofgem's RIIO).
• Recruited and led a team of six analysts responsible for providing daily, weekly, and monthly valuations for clients; total value of the contracts with clients of over $20 million.
• Developed and implemented global operational controls to fulfil auditing requirements.
• Identified client requirements for new developments and the enhancement of existing products, driving revenues, and increasing the company's reputation.
• Set up the PV department in New York; provided training for the newly hired Director of PV North America in addition to managing the recruitment and onboarding of three analysts.
• Developed a reliable set of tools and procedures through VBA, Excel, and SQL for the efficient use of data from various departments.