Functional Skills
Software Skills
Sector Experience
Experience
• Led cross-functional teams to develop investment strategies in affordable housing, education, and human services, influencing regional policy and community impact.
• Presented insights and strategic recommendations to the Board of Trustees, directly shaping long term philanthropic investment priorities.
• Optimized grant evaluation processes, increasing turnaround efficiency and driving improved decision-making and fund disbursement.
• Represented the Foundation externally, including legislative advocacy in Washington, D.C. through Foundations on the Hill.
• Negotiated high-value real estate transactions, demonstrating expertise in sales strategy and financial analysis.
• Managed a portfolio of residential properties, consistently exceeding sales targets and client satisfaction benchmarks.
• Conducted financial and operational performance analyses of dealership networks, identifying inefficiencies and implementing corrective strategies.
● Customer Relations Manager, Ford Customer Service Division
• Led customer service initiatives to improve market penetration and brand loyalty.
• Designed and implemented service retention strategies, increasing customer engagement and post-sale revenue.
• Negotiated and represented Ford Motor Company in arbitration and legal proceedings, ensuring compliance with consumer protection laws.