Functional Skills
Talent Acquisition
Performance Management
Workforce Optimization
Employee Retention
Employee Engagement
Organizational Effectiveness
Risk Management
Strategic Planning
Communications
Operations Management
Leadership Development
Sector Experience
Aerospace & Defense
Financial Services
Technology
Fortune 500
Experience
Medallia
Human Resources
Global Head of People Partners
10/2023 - 6/2024
Recruited to lead change management initiatives, employee relations, and ---- for a private equity- backed global market leader SaaS company. Led an 8-member HRBP global team to support 2100 employees in 26 countries.
• Enhanced and deployed company-wide quarterly engagement process, increasing participation from 72% to 83%.
• Improved employee retention by 7% assisting sales enablement team in large-scale change management onboarding initiative focused on identifying critical criteria to improve employee product knowledge.
• Crafted and implemented sales metrics framework, significantly increasing ability to track progress, prepare for future growth, adjust sales compensation, award incentives, retain of top talent, and increase pipeline.
• Developed and implemented comprehensive end-to-end framework for annual performance management process including new performance indicators, calibration activity, comp planning, modeling, distribution recommendation, and resource toolkits.
• Enhanced and deployed company-wide quarterly engagement process, increasing participation from 72% to 83%.
• Improved employee retention by 7% assisting sales enablement team in large-scale change management onboarding initiative focused on identifying critical criteria to improve employee product knowledge.
• Crafted and implemented sales metrics framework, significantly increasing ability to track progress, prepare for future growth, adjust sales compensation, award incentives, retain of top talent, and increase pipeline.
• Developed and implemented comprehensive end-to-end framework for annual performance management process including new performance indicators, calibration activity, comp planning, modeling, distribution recommendation, and resource toolkits.
Intercontinental Exchange (ICE Mortgage Technology)
Human Resources
Global Head of People Partners
8/2018 - 9/2023
Led a team of 7 direct reports and oversaw operations for 2200 employees for an $8B Fortune 500 /Fintech SaaS company processing over 35% of U.S. mortgage applications.
• Orchestrated swift operational transformation in the successful transition of private equity-backed Ellie Mae to ICE ownership within 18 months through strategic cost reductions and targeted acquisitions.
• Maximized EBITDA through strategic workforce optimization, enhanced employee engagement, and data-driven decision-making.
• Scaled workforce by 50% (1500 to 3000) by expanding into new geographies, strategically exiting high-risk international markets and participating in mergers and acquisitions.
• Partner with business owners to achieve corporate goals on bookings and earnings by identifying more effective organizational structures, span of control, lower-cost geographies, and increasing performance and productivity. 2
• Orchestrated swift operational transformation in the successful transition of private equity-backed Ellie Mae to ICE ownership within 18 months through strategic cost reductions and targeted acquisitions.
• Maximized EBITDA through strategic workforce optimization, enhanced employee engagement, and data-driven decision-making.
• Scaled workforce by 50% (1500 to 3000) by expanding into new geographies, strategically exiting high-risk international markets and participating in mergers and acquisitions.
• Partner with business owners to achieve corporate goals on bookings and earnings by identifying more effective organizational structures, span of control, lower-cost geographies, and increasing performance and productivity. 2
Risk Management Solutions
Human Resources
Director, Global HR Leader
3/2017 - 5/2018
Served as a strategic partner to c-level executives of a global catastrophe risk modeling company with 1,100 employees. Provided global leadership in workforce planning, career progression frameworks, employee relations, and talent acquisition and retention strategies.
• Instrumental in strengthening shareholder buy-in and bolstering brand awareness by implementing metrics-driven data analytic dashboards that yielded actionable insights, compelling narratives, and internal credibility.
• Instrumental in strengthening shareholder buy-in and bolstering brand awareness by implementing metrics-driven data analytic dashboards that yielded actionable insights, compelling narratives, and internal credibility.
Oracle
Human Resources
Senior HR Business Partner
7/2013 - 12/2016
Hired as senior partner for executive leadership team supporting a $1.8B product development and centralized software engineering subsidiary - with 2400 global employees – of a $37B multinational computer technology corporation.
• Proactively solved cross-organizational productivity and engagement issues by diagnosing roadblocks, proposing innovative solutions and providing specific action plans (global reduction-in-force and talent upgrades).
• Developed and delivered cohesive change management training program by identifying resource gaps and roadblocks to accurately align with the executive leadership's initiatives of becoming more cost effective and scalable.
• Increased organizational effectiveness and created engagement with a wide variety of assessment tools by cultivating effective and cohesive partnerships and coordinating with OTD.
• Proactively solved cross-organizational productivity and engagement issues by diagnosing roadblocks, proposing innovative solutions and providing specific action plans (global reduction-in-force and talent upgrades).
• Developed and delivered cohesive change management training program by identifying resource gaps and roadblocks to accurately align with the executive leadership's initiatives of becoming more cost effective and scalable.
• Increased organizational effectiveness and created engagement with a wide variety of assessment tools by cultivating effective and cohesive partnerships and coordinating with OTD.
Engility Holdings
Human Resources
Director of HR
1/2008 - 12/2012
Managed 3 CoE's including HRBP's, Operations, and Totally Rewards to support 3K global employees for a $2.1
● global aerospace/defense contractor.
• Implemented end-to-end enablement for employees/managers with the goal of increasing annual review/merit process participation from 85% to 91 %, exceeded target with a completion rate of 97%.
• Saved $16.8M annually by developing and leading reorganization activities, including two corporate mergers.
• Pioneered transformational initiatives including the rearchitecting and implementation of a new HRIS platform.
● global aerospace/defense contractor.
• Implemented end-to-end enablement for employees/managers with the goal of increasing annual review/merit process participation from 85% to 91 %, exceeded target with a completion rate of 97%.
• Saved $16.8M annually by developing and leading reorganization activities, including two corporate mergers.
• Pioneered transformational initiatives including the rearchitecting and implementation of a new HRIS platform.
L3 Communications
Human Resources
Senior Manager Human Resources
4/2002 - 1/2008
Conducted workforce planning, monitored contract expenditures, and provided P&L projections for Global Security & Engineering Solutions Division of a $12.6 billion aerospace defense contractor with 36K employees.
• Developed global mobility program specific to international contracts for expatriates
• Delivered successful post-merger integration of two acquired companies
• Developed global mobility program specific to international contracts for expatriates
• Delivered successful post-merger integration of two acquired companies
Arthur Andersen, LLP
Human Resources
Recruiting Coordinator
11/2000 - 4/2002
Implemented annual recruiting metrics reports - cost-per-hire data, diversity ratios, compensation, applicant source information and cycle time – to increase leadership awareness for a $9.6 billion global accounting, tax, financial services corporation with 88K employees.
• Developed and implemented emergency outplacement and mass reduction-in-force efforts for the entire corporation.
• Developed and implemented emergency outplacement and mass reduction-in-force efforts for the entire corporation.