Functional Skills
Product Strategy
CRM Selection / Implementation
Digital Marketing / Advertising
Customer Experience
Customer Segmentation
Sector Experience
Business Services
Consumer Goods
Financial Services
Healthcare
Travel & Hospitality
Bulge Bracket Investment Banks
Fortune 500
Experience
A Place For Mom
Marketing
Interim Vice President of Marketing
9/2019 - 4/2020
•Served as interim Vice President of Brand Marketing.
•Managed market research study.
•Led search and hired new creative and media agencies.
Developed a new tv and radio campaign.
•Established new KPI tracking and media performance analysis reporting to fine-tune media strategy, optimize media buying and improve performance.
•Managed earned and owned media.
Bonafide Health LLC
Marketing
Consultant
7/2017 - 3/2018
•Redesigned and improved direct-to-consumer efforts.
•Worked with Senior Management to redefine product positionings, revamp two e-commerce websites, and create an overall marketing strategy and implement the marketing plans.
•Successfully increased sales by 50% and lowered the cost per acquisition by almost 30%.
TravelClick
Marketing
Consultant
6/2015 - 10/2015
•Managed internal and external M&A communications planning and execution.
•Responsible to the CEO for making sure the communications surrounding an acquisition by the company were properly planned, sequenced and executed while providing guidance to PR content.
•Responsible to the CEO for making sure the communications surrounding an acquisition by the company were properly planned, sequenced and executed while providing guidance to PR content.
Register.com
Marketing
Consultant
2/2004 - 8/2004
•Launched a new website hosting and design product for small businesses and rolled out to the customer base.
•Member of the strategic team the redesigned core website and customer purchase path.
Goldman Sachs
Marketing
Consultant
4/2000 - 1/2001
•Key member of GS.com, digital high net worth product development team.
•Developed GS.com customer and segment strategy and participated in GS.com product strategy.
•Led team to design and produce the "welcome experience" and implemented across all GS.com platforms.
•Developed GS.com customer and segment strategy and participated in GS.com product strategy.
•Led team to design and produce the "welcome experience" and implemented across all GS.com platforms.
John Hancock
Marketing
Consultant
10/1997 - 6/1998
•Led strategic team to reconfigure segment scheme for direct insurance products.
•Directed consumer research and wrote the strategic marketing plan for new long-term care insurance.
•Directed consumer research and wrote the strategic marketing plan for new long-term care insurance.
Starwood Hotels
Marketing
Consultant
6/1995 - 5/1996
•Relationship leader for major strategic partners.
•Managed strategic relationship with American Express and launched the co-branded Starwood-American Express credit card.
•Created and managed a strategic alliance with MasterCard International making MasterCard Starwood's largest marketing partner.
American Express
Marketing
Senior Director
8/1988 - 4/1995
•Managed several direct to consumer credit card programs.
•Oversaw the 1-800-THE-CARD acquisition program.
•Built and managed loyalty program for the Optima Card.
•Managed relationships with several of the largest travel partners, including Delta Airlines ( Northwest) and Hyatt Hotels.
•Oversaw the 1-800-THE-CARD acquisition program.
•Built and managed loyalty program for the Optima Card.
•Managed relationships with several of the largest travel partners, including Delta Airlines ( Northwest) and Hyatt Hotels.