• Lead a team of over 60 independent consultants to drive operational transformation, process improvement, and financial optimization across healthcare organizations.
• Spearhead business development and market expansion, forging strategic partnerships with health systems, hospitals, and healthcare startups.
• Advise executive teams on scalable strategies, workforce efficiency, and performance metrics, delivering measurable gains in cost savings, quality, and revenue growth.

• Lead healthcare consulting firm helping organizations transform operations 4x faster without adding FTEs.
• Advise C-suite leaders in health systems, hospitals, and healthcare startups, implementing scalable solutions that streamline operations, optimize costs, and enhance quality and patient experience.
• Drive strategy execution, process improvement, and financial performance using the Strategy to Results (STR) method to deliver rapid, measurable, and sustainable impact.

• Led operations for a 150-employee, PE-backed mental telehealth company, driving strategic vision, scalable growth, and cost-saving measures.
• Developed and executed strategic planning and OKRs, aligning short-term goals with long-term operational success, and delivering significant P&L impact.
• Achieved a 38% improvement in therapist utilization within 4 weeks, generating an immediate $250K impact with an annual impact of $3.2M.
• Spearheaded the closure of a service line within 2 months, establishing key infrastructure for milestone tracking, HR processes, and change management, resulting in +$1.48M in annual EBITDA.

• Advised executive leadership on strategic planning, business growth, and market positioning, aligning key functions for scalability.
• Developed strategic roadmaps and operational frameworks, defining prioritized goals, milestones, and execution plans to drive revenue growth.

• Provided strategic consulting and oversight of operational excellence improvement initiatives within physician groups and ambulatory services (165+ clinics) to improve quality, safety, efficiency, and patient experience.
• Designed, developed, and launched new Ambulatory Quality Improvement service line providing medical group process and quality improvement services (70+ clinics); scaled to support to all ambulatory care areas (165+ sites) within one year (included primary care and specialty practices).
• Led Diversity, Equity, and Inclusion (DEI) initiatives for the Quality Division, fostering an inclusive workplace culture and promoting equitable patient care to improve health outcomes.

• Led clinical team to sustain high-performing patient safety program, overseeing strategic planning to prioritize and align key initiatives in partnership with clinical dyad leader (MD).
• Led strategy and implementation of High-Reliability Organization (HRO) and Just Culture program initiatives.
• Achieved top tier leader ranking for staff engagement (Press Ganey team index 1).
• Presented executive updates and quarterly reports to the Quality Committee of the Board, simplifying complex issues for effective communication.

• Spearheaded the strategy and execution of a COVID-19 vaccine drive-through, scaling clinic operations 18x to administer 1,800+ vaccines per day.
• Led 33 teams and over 3,000 staff/volunteers, ensuring unified cross-functional operations, risk mitigation, and regulatory compliance.
• Launched operations after fewer than 3 months of planning, delivering over 75,000 vaccines in a rapidly changing, high ambiguity environment.
• Achieved 5-minute patient throughput, ensuring optimal patient experience and safety.
• Featured as a spokesperson on ABC World News, NBC National, Good Morning America, and other media outlets.

• Led complex, cross-functional performance improvement initiatives across a multi-state health system with 165 clinics, driving significant cost savings and efficiencies. Managed projects across 4 regional and 10 network hospitals, including rural and critical access hospitals.
• Collaborated with executive teams to develop and scale strategic operational improvements and change management plans.
• Led implementation of multi-state referral management transformation, scaling from 5 to 140 clinics, directing over 100 staff per go-live. Delivered the project under budget by $56K with a $10M ROI in 6 months.
• Developed a Lean Green Belt leadership program, growing from 5 to 160 certified leaders in 18 months across the health system, with 100% participant agreement on course applicability to their work.

• Managed consulting relationships Oregon hospitals for various quality programs (special focus on rural/CAH facilities), coaching participants to implement best practices and ensure sustained results.
• Led program management and implementation, data analysis, reporting, and website logistics. Served on project leadership teams, conducted hospital site visits, and collaborated with peers nationally.
• Facilitated quality improvement initiatives and actively engaged in statewide and government health policy and quality improvement meetings.

• Designed written notification toolkit and training materials in collaboration with national content experts and partner organizations, aligning with evidence-based guidelines.