Functional Skills

Product Strategy
Customer Experience
Primary Research
Training and Coaching
Communications

Software Skills

Adobe Photoshop
Microsoft PowerPoint
Microsoft Office

Sector Experience

Business Services
Consumer Goods
Industrials
Retail
Technology

Experience

PTC Product Management / Strategy
Product Experience Manager
9/2019 - 12/2019
- Hybrid design-PM role at PTC Vuforia building augmented reality enterprise software
- Led my team through primary research to identify a new product opportunity. Designed a prototype, found a customer champion, presented to PTC’s CEO. Expanded our team of 3 to 10 people.
- Regularly tapped by other product teams to help conduct in-factory research with end users and figure out how to build more value into products
- Managed one design technologist and mentored a user researcher

Continuum Management Consulting
Sr. Strategist
7/2017 - 9/2019
- Led teams through the human-centered design process (including primary research, strategy, and implementation.) Managed Fortune 500+ clients and led teams of 2-4 consultants
- (Selected project) Planned and facilitated a workshop with executives from a global beauty brand that led to 3 spinoff projects for my firm
- (Selected project) Worked with a global housewares brand to develop a product innovation pipeline. Informed development of 2 new products on the market now.

Target Corporation Design
Sr. Product Development Coordinator
7/2012 - 5/2015
- Supported Target’s in-house design team (responsible for $1.5B in yearly home decor sales) by managing prototypes and planograms
- Conducted in-store user research to support the business case for a new wall decor line (now a $100M/year category as of 2020)
- Led 30 peers as their nominated liaison to upper management, won a Target-wide award for demonstrating leadership potential
- Promoted to Sr. PDC in 2011