Manage $40 million in revenue and three client accounts and collaborate with 12 cross-functional experts in attaining enterprise goals and objectives. Lead business strategy and growth initiatives, market research and analysis, process optimization, financial planning, technology innovation, and talent management.

Lead high-impact projects, develop tailored business strategies, and generate data-driven insights to steer change. Facilitate strategic planning workshops, collaborate with cross-functional teams, and evaluate merger and acquisition options. Mentor junior executives and monitor industry trends to inform decision-making.

▪ Delivered $4.7 million in savings for a client by completing and executing process optimization initiatives.

▪ Instigated $2.8 million in revenue, an 11% spike, by orchestrating a successful merger and acquisition and implementing enhancement strategies across client portfolios.

Oversaw $4.3 billion in client revenue. Reported to the US West accounts managing partner and guided 174 employees in engaging clients at the C-suite level within industry-leading organizations. Applied customer feedback data to inform internal and external strategies, finesse pursuit approaches, and enhance services.

▪ Generated $376 million in incremental revenue by leading a cutting-edge client experience operation. Cultivated strategic partnerships internally/externally and facilitated creation of client centric sales and growth plan strategies with senior executives for key accounts.

▪ Averted $165 million in losses by developing enhanced market analysis methodologies, proactively managing the Client Experience portfolio, developing elite partnerships with consulting teams, and creating risk management strategies derived from C-suite client feedback.

Managed a global technology function comprising 67 employees, reporting to the global technology head. A wide-ranging leadership role focused on business consultancy, education, and targeted executive guidance. Defined business best practices and instilled a successful results-driven business environment.

▪ Curated a 18% workforce efficiency, cross-functional process improvements, and surged employee engagement by developing department-wide optimization program strategically analyzing each job function against real-time market needs.

▪ Impacted a 4% global revenue lift by executing executive coaching with department heads focused on business excellence, leading commercial strategy projects targeting the capture of key market share, and championing technological advancements to further develop manufacturing facility operations.

Managed 32 staff in the end-to-end oversight of the Fuels and Lubricants talent recruitment portfolio. Reported to the global recruiting director and partnered with senior executive clients to build leadership development and effectiveness programs and cultivate talent management and resource allocation strategies to meet short- and long-range business objectives.

▪ Promoted 380 employees to advanced roles by overseeing staffing and employee development processes using internal strategy and platforms.

▪ Captured +32% in associate engagement by serving as an effective consultant to promote culture change.

▪ Bolstered +14% in customer service by enhancing the global recruiting process to optimize efficiencies.

Controlled a $90 million budget. Managed a six-member team to define and attain North American growth targets. Reported to the North American senior marketing director.

▪ Secured +$8 million in profit by streamlining processes and facilitating crucial marketing partnerships and brand campaign activities.

▪ Garnered +23% in marketing effectiveness by designing and launching a national program and stewardship framework with selective metrics and business targets.

▪ Incited +18% in lead generation by guiding teams in developing an impactful national lead management platform, adopted as a global initiative, to enable customer base identification, market share, positioning data, and the discovery of potential opportunities.

Supervised 11 analysts in assessing data and applying insights, managing projects for downstream business portfolios, and forming standard approaches to reach enterprise goals. Controlled a $165 million budget and collaborated with executive sales and marketing teams on stewardship opportunities, market research, and plan execution. Reported to the vice president of fuels and lubricants and engaged downstream senior leaders in solving functional challenges, strategy alignment, competitive positioning, and cross-functional synergies.

▪ Expanded +40% of awareness and gained approval for key initiatives by designing and presenting compelling presentations to senior sales and marketing executives and crafting materials for employee forums, strategic client corporate events, and critical meetings.

▪ Incurred +15% in project efficiency by developing innovative and streamlined data analytics approaches.

Managed a $480 million M&A, integrated functions, and aligned long-term strategies with partnership goals and objectives. Managed relationships between ExxonMobil and third-party distributors in Texas and Oklahoma and functioned as the lead consultant in developing and delivering joint strategic initiatives, projects, and sales targets. Reported to the Gulf Coast regional director.

▪ Seized +12% market share by assessing marketing capabilities and applying insights and identifying and capturing competitive advantages.

▪ Steered $45+ million in savings by designing and executing tailored distribution optimizations.

Upheld a $1 million budget. Led six automotive lubricant sales representatives for the Georgia and Tennessee markets, reported to the southeast region sales director.

▪ Championed +$35 million in sales by forming strategic relationships with multi-branded regional distributors to maximize the growth of ExxonMobil projects.

▪ Gained +17% market share by influencing, coaching, and training third-party distributor representatives on selling and marketing techniques.

Managed 12 retail fuel sites in New Orleans and Baton Rouge, reported to the Gulf Coast region director, and allocated a $1 million budget. Supervised 30 store and assistant managers, overseeing results, store profitability, safety, HR, sales, in-store advertising, customer service, and vendor relations functions.

▪ Orchestrated +90% customer satisfaction at all locations during tenure by forming a client-first culture.

▪ Generated +9.0% overall store sales by creating and implementing tailored growth plans and initiatives.