Sector Experience
Technology
Big 3 Consulting (MBB)
Top Consulting Firms
Experience
Cision
Other
VP, Account Management
1/2018 - 3/2020
Transformation Initiative: Overhauled Account Management team, including organizational redesign, compensation plan redesign resulting in 30% improvement in customer retention
Post-Merger Integration: Upon acquisition by Cision, led efforts to integrate Account Management teams across different acquired companies.
Post-Merger Integration: Upon acquisition by Cision, led efforts to integrate Account Management teams across different acquired companies.
Digital Pharmacist
Other
President, Digital
6/2016 - 1/2018
Transformation Initiative: Overhaul Customer Success team including process improvement, organizational redesign, implementation of KPI dashboards resulting in 50% reduction in churn.
Sales Strategy and Execution: project to improve velocity and effectiveness of sales function. Resulted in 100% growth in MRR over 12 months.
Growth Strategy: Identified key Enterprise customer prospects through market research. Worked closely with CEO to close the deal, and then created new support team
Sales Strategy and Execution: project to improve velocity and effectiveness of sales function. Resulted in 100% growth in MRR over 12 months.
Growth Strategy: Identified key Enterprise customer prospects through market research. Worked closely with CEO to close the deal, and then created new support team
Spiceworks
Other
Executive Director, Client Success
1/2008 - 6/2016
Organizational design: Built team of 80 from scratch, including role definition, career progression plans, compensation plans, evaluation criteria. Team successfully supported revenue of $75M
Growth strategy: Identified new revenue streams based upon market research, resulting in creation of new business worth $1M+ per month
Business Process Improvement: Using a variety of tools such as Salesforce, Trello, Asana etc, streamlined internal processes to increase employee productivity by 17%.
Growth strategy: Identified new revenue streams based upon market research, resulting in creation of new business worth $1M+ per month
Business Process Improvement: Using a variety of tools such as Salesforce, Trello, Asana etc, streamlined internal processes to increase employee productivity by 17%.
Dell
Corporate Strategy & Development
Snr Strategy Consultant
6/2004 - 1/2008
Worked on strategy projects for various business units including cost reduction, and overhaul of procurement strategy.
Also worked with senior executive team on overall company strategy, including market research, competitive analysis, product line profitability
Also worked with senior executive team on overall company strategy, including market research, competitive analysis, product line profitability
Bain & Co
Management Consulting
Industry Associate
1/2000 - 6/2002
Various projects include cost reduction (consumer manufacturing), growth (financial services), capital resource allocation (consumer goods), organizational resign (financial services)