Successfully creating and implementing strategic operational processes, coaching and developing teams and managing business growth in rapid change and competitive environments.
● Overseeing a wide variety of operational and fiduciary responsibilities to ensure profit maximization and optimize financial performance through the leadership of engaged and motivated teams and by developing close working relationships with key stakeholders.
● Successfully established operations from scratch, which included developing processes, policies, and internal controls. Further, identify key vendors and led procurement for legal contracts and commercial negotiations. These efforts have helped enhance the company's market position and expand its portfolio of acquisitions. Key achievements:
• Building a collaborative and positive culture has achieved a more than 95% employee satisfaction rate (for 3 consecutive years), further resulting in a circa 80% customer NPS score (with industry benchmark in mi

Leading Budgeting and planning, and Management reporting for the board of directors and head office.
Business partnering takes off from the final 'why' and does not stop at last 'why'. It's about providing
a solution or insight to the management about the corrective actions taken for any shortcomings or
implementing the learnings for the next time.
Key Achievements:
 Successfully implementation of ERP system
 Reducing Quarterly planning process from three days to less than a day
 Setting up live monthly and other various KPI reports
 Played key role for various M&A deals

Managing clientele composed of individuals to medium-to-large businesses.
● One of the critical aspects I developed while working in public practice is to educate your client on tax and accounting rather than a year-end accountant.
● I worked closely with our clients and helped them to achieve their business goals  by assisting them in meeting their tax, SMSF, audit and financial reporting compliance requirements.  preparing management reports for the board of directors/owner (Financial analysis, budget analysis, bank covenants reports).
● Supporting clients with:
• Statutory format financial statements and auditing - general purpose or special purpose (specialised in unlisted, limited by guarantee companies and incorporated associations small clubs, ACNC entities -reporting or non-reporting),
• Self Managed Superannuation Fund (SMSF) - Accounts and auditing,
• LSL and trust account audit,
• Business structure and Tax planning - including potential Capital Gain issues, GST and

• Daily accounting general ledger and transactions
• Maintaining Inventory records and management.
• Revenue and Cost analysis to achieve the required level of profit margin and determining the cost of the products.
• Acknowledge any budget variance and perform appropriate steps to achieve the required results.
• Understanding the product knowledge and identifying the right merchandise mix to achieve sales.