Functional Skills

Business Planning
Project Management
Business Operations
Cost Reduction
Agile Software Development
Strategic Planning
Operational Efficiency
Communications
Operations Management
Digital Marketing / Advertising
Sales and Operations Planning (S&OP)
Marketing Analytics
Customer Relationship Management
Leadership Development
Process Improvements

Software Skills

Asana
Jira
Microsoft Project
Storage Area Network (SAN)
Trello
Monday

Sector Experience

Business Services

Experience

VIDEOAMP Start-Up
Vice President, Program Management
4/2019 - 5/2024
• Led and scaled a high-performing team, boosting operational efficiency by 40% and accelerating project delivery by 25%, fueling company-wide revenue growth.
• Led the development and implementation of over 20 sustainable programs and processes at VideoAmp, directly contributing to the company's business objectives.
• Oversaw the successful completion of over 100 cross-functional projects, driving revenue and cost-saving initiatives.
• Enhanced stakeholder engagement through the implementation of advanced communication strategies, leading to a 20% improvement in client satisfaction scores.
• Optimized resource allocation and project prioritization, resulting in a 40% increase in team productivity.
• Championed the adoption of agile methodologies, boosting project adaptability and reducing time-to-market.
• Developed scalable workflows that enhanced digital marketing execution, reducing inefficiencies and improving scalability.

Sizmek Operations
Senior Director, Global Professional Services
11/2017 - 4/2019
• Led a 30-person global services team across Account Management, Solutions Engineering, Client Onboarding, DMP Site Optimization, Data Services, and Program Management.
• Supported revenue initiatives within a 900-person organization, enhancing customer and stakeholder satisfaction.

Sizmek Operations
Senior Director, Global Program Management
11/2017 - 12/2018
• Spearheaded the global roll-out of seven critical system integrations post-merger, ensuring seamless operational continuity.
• Oversaw cross-functional programs and projects, driving efficiency and strategic alignment.

Rocket Fuel Inc. Operations
Senior Director, Program Management
3/2014 - 11/2017
• Led strategic initiatives including product go-to-market, offshoring, complex client engagements, and high-impact revenue and cost-saving programs.
• Streamlined internal processes, achieving a 30% cost reduction while enhancing stakeholder communications, KPI tracking, strategic planning, and successful project execution across multiple departments.

Rocket Fuel Inc. Operations
Director of Program Management, Professional Services
3/2014 - 12/2016
• Directed a team of 5 Program Managers in supporting global customers' data integration and creative development needs from pre-sales to implementation, including advanced pixeling, mobile rich media, and retail-oriented dynamic creative solutions.
• Scaled the team to execute over 1,000 projects within a year, driving $150M in total revenue.

Adchemy Start-Up
Director, Client Services & Customer Success
12/2011 - 3/2014
• Led Client Services team, driving up to 250% growth in profitable ad spend and achieving up to a 45% increase in ROAS for Internet Retailer Top 100 advertisers.
• Boosted operational effectiveness, increasing volume-driving assets by 400% and reducing assets per ad group by 90%.
• Designed and implemented scalable processes for client onboarding, customer journey mapping, campaign optimization, and relationship management, significantly enhancing customer retention and satisfaction.

ESV Digital Start-Up
Director, Account Management & Training
8/2006 - 12/2011
• Established and launched the company's Midwest office, becoming the U.S. hub for Account Management, Client Relations, and Marketing operations.
• Built and led a high-performing team of 15 paid search experts, managing over $4M in monthly client ad spend and achieving performance targets for 30+ client accounts.
• Directed thought leadership initiatives, collaborating cross-functionally with global Sales, Product, and Analytics teams to enhance platform capabilities through four major software releases.
• Recruited, trained, and mentored 10+ new employees; developed comprehensive training programs educating clients on SEM best practices, significantly improving client engagement.

ESV Digital Start-Up
Senior Account Manager
8/2006 - 8/2008
• Managed and optimized paid search campaigns with $3M monthly budgets for 12+ clients.