• Led strategic restructuring of Business Technology and Data teams, establishing a scalable operating model that optimized team performance and aligned it to long-term business goals.
• Centralized management of GTM, Finance, Accounting, People Systems, and Analytics Engineering to ensure technology investments support holistic business processes and strategies.
• Collaborated with functional leaders to implement a centralized intake process and prioritization framework, ensuring strategic alignment and fostering cross-functional collaboration.
• Redesigned quote-to-cash systems architecture, reducing issue creation by 70%, improving scalability and compliance.
• Implemented a modern data warehouse solution (Snowflake, Fivetran, dbt) and a data governance framework, achieving significant cost reductions, reducing reporting delays by 60% and supporting company growth.
• Cultivated a high-trust, inclusive culture, reducing regrettable turnover by 90%.

• Established and developed a centralized Business Systems function encompassing GTM Systems, Finance Systems, and HRIS, resulting in team size expansion from 2 to 50+.
• Collaborated with Sales, Finance, Contracts, Product, and Engineering teams to implement Salesforce CPQ, streamlining the order creation process and reducing processing time from days to minutes.
• Managed IT IPO readiness and played a key role in establishing SOX controls and financial reporting requirements in collaboration with Finance and Compliance organizations.
• Rebuilt the corporate IT functions, overseeing Asset Management, IT Procurement, Identity/Access Management, and System Administration, enhancing employee experience and efficiency and streamlining IT procurement for faster onboarding.
• Led IT and Business Systems integration for the Signal Sciences and Glitch acquisitions.
• Developed and executed a comprehensive data warehousing and analytics engineering program, enabling real-time analytics and dat

• Spearheaded the design and implementation of a centralized analytics ecosystem, integrating multiple data sources to support business objectives.
• Implemented a data governance framework, ensuring cohesive analysis and compliance across the organization.
• Led the design and oversight of the go-to-market systems architecture, enhancing measurement and optimization of user growth.

• Directed teams to ensure business systems and data analytics architecture alignment with operational goals and go-to-market strategies.
• Oversaw the seamless integration of Cisco's ordering systems post-acquisition while maintaining the integrity of OpenDNS' operations prioritizing customer experience.
• Implemented a cloud-based analytics solution, effectively measuring and driving business objectives.
• Revamped quote-to-cash technology including Zuora implementation, enhancing B2B sales and channel processes, and enabling B2C self-service online purchases.