Functional Skills

Procurement
Business Development
Data Science
Machine Learning
Artificial Intelligence
Operations Management
Product Innovation
Product Development
Private Equity Investing
Innovation Management
Sales and Operations Planning (S&OP)
E-commerce Implementation
Commercial Due Diligence
PMO Transformation
Operational Transformation

Software Skills

Python
Machine Learning
Artificial Intelligence
AWS

Certifications

PMI-ACPPMI Agile Certified Practitioner

Sector Experience

Business Services
Financial Services
Media & Entertainment
Technology

Languages

English
Spanish
French
German
Portuguese

Notable Clients

Alan Turing Institute of AI
Bain Capital
CVC Capital Partners
Hg capital
Microsoft

Fortune 500
Top Consulting Firms

Experience

FE fundinfo (Hg Capital Operations
Interim Chief Operating Officer
2/2023 - 4/2024
FE fundinfo is the leading independent provider of Data and Software for Asset Managers (£140M revenues)
• Recruited by Hg Capital and the FE fundinfo chairman to turn around current Operations team (500 staff) after high M&A activity with 6 acquisitions over the last 2 years and departure of CEO & CPO
• Focussed on addressing capacity and skills gaps across the Operations team to create a scalable platform for further growth, redesigning and optimising process flows and data operations
• Successfully stabilised the Operations function, delivering all financial objectives through a new organisational design, rollout of automation/AI and a focus on customer success

kantar Operations
Chief Operations Transformation Officer
1/2020 - 1/2022
Kantar is a global leader in data analytics & insights carved out from WPP in a £3B transaction
• Recruited by Bain Capital (Francois Gilbart) and the Global COO (James Brooks) to develop and deliver a value creation programme to unlock $95M in operational efficiencies
• Set up and led the high-performing core team and PMO that successfully delivered the plan, reducing 27% of the Operations cost base while sustaining volumes and quality through a new organisation structure, process offshoring, simplification, and extensive automation (RPA and AI)
• Partnered with the CPO & CTO to launch a new product development methodology ("Katalyst") for product innovation, and with the Chief of Staff to successfully monitor and turn around the delivery of a further $75m in savings across Finance, Procurement and Real Estate ("Project Acorn")

Gloo Networks plc Finance
Chief Product Officer
1/2015 - 1/2017
• Working for a leading alternative asset manager (Marwyn) developed and launched a technology search fund (SPAC) targeting content, data, and e-commerce companies
• Led commercial, financial and technology due diligence on 10 target companies with enterprise values above GBP100M to be listed on London's AIM market
• Although our fund was outbid by private equity and trade buyers, this entrepreneurial venture further developed my financial and commercial skills through the creation and validation of product roadmaps, data revenue streams and commercial strategies for our investors

Pearson Information Technology
Chief Digital Officer
1/2010 - 1/2014
• Recruited to lead the full education software product portfolio outside the US, responsible for all Product Management, Software Engineering and Data Science teams (500 FTEs, 60M customers)
• Team was instrumental to achieving the company goal of shifting its revenue mix, with digital services growing from 43% to 62% of total revenues and share price increasing by 40%
• Launched the first iPad apps, the first developer platform with APIs in the industry, multiple R&D projects in Virtual Reality, Data Science, and a partnership with MIT
• Accelerated international product expansion, including a SaaS launch in China that reached half a million customers in its first year and a mobile-first platform for customers in Brazil and South Africa

NBC Universal Information Technology
General Manager
1/2007 - 1/2009
• Initially led the UK iVillage team as GM (GBP10M P&L, 23 staff), was then promoted to oversee the US team ($70M P&L shared responsibility, 170 staff across all teams, 20M online visitors/month)
• Redesigned the main websites and e-commerce lead generation processes, improving workflows and user experience (page views grew by 30% in 6 months and revenues by 40% over 2 years)
• Led international expansion and business development across UK, EU, Turkey, and Japan

Booz Allen Hamilton Management Consulting
Strategy & Operations Management Consultant
1/2000 - 1/2003
• Managed 20+ consulting projects with focus on product strategy, margin improvements and M&A
• Advised clients across Internet/E-Commerce, Media, and Consumer Goods industries
• Consistently ranked top 5% of promotion, sponsored for MBA, and fast-tracked for promotion