• Lead and manage technology and software projects such as the Grants Management Software, MNAid and Licensing and Registration projects for a diverse portfolio for the Minnesota Office of Higher Education's (OHE) internal and external customers, ensuring successful project delivery while meeting quality standards.
• Oversee project financials, managing budgets, cost control, and reporting for multiple projects, and optimizing cost-effectiveness.
• Communicate project status, risks, and issues effectively to commissioners and senior agency stakeholders, including executive-level reporting, emphasizing the importance of stakeholder engagement.
• Manage the entire project lifecycle, from initiation to closure, by developing and maintaining project plans, schedules, budgets, and resource allocation.
• Proactively identify and manage project risks and issues, ensuring minimal disruptions and project continuity.

• Managed a $150M enterprise-wide, complex, high risk and mission critical software implementation program, eVOLVE, while collaborating with a Portugal-based vendor comprising of over 100 engineers, scrum masters, product owners, business analysts, process improvement analysts, change management specialists and others.
• Streamlined existing PMO processes and ensured the PMO becomes a Value-Driven Delivery PMO for effectively developing and delivering projects and program for corporate growth while utilizing excellent organization skills for project/program planning, governance, and execution.
• Developed change management as well as communications plans for the eVOLVE program using the ADKAR model from inception of Change Management to Transitions while preparing, chairing, and facilitating Steering Committee Meetings with executive sponsors and program owners leveraging MS PowerPoints.
• Managed a $300K Anti-Money Laundering (AML) project from start to finish.
• Managed a $1M Dat

• Led a team of business analysts, change management professionals and vendors in a virtual environment to manage a failing Calgary Move Project by creating workflows and WBS leveraging MS Excel to rescue the project and improve performance metrics while concurrently managing a high-risk commercial-off-the-shelf (COTs) software implementation project, the Duty-Counsel Centralized Scheduling.
• Managed the Phone System Upgrade project that streamlined manual call centre processes collaboratively with US-based contractor engineering to implement a brand-new cloud-based enterprise wide telephony system for effective and efficient communication with clients across the province of Alberta.
• Developed change management and communications plans, project budgets and project plans. (Including status reports that highlighted potential risks, appropriate mitigations, and outlined next steps for stakeholders) using MS Word, MS Excel, MS Project, and MS PowerPoint for Steering Committees.

• Created business cases for the Multicarrier Platform/TPA Conversion, and the Product Shelf projects within one program and assisted in establishing governance framework for the EPMO.
• Managed cross-functional teams and implemented a new information system throughout the SDLC.
• Provided strategic advice to managers for the planning and implementation of a portfolio worth over $10M and effectively driving profitable growth.
• Prepared Cost Benefit Analysis, budget estimates/analysis, financial planning, project plans, resource planning and program plans and roadmaps by leveraging a variety of estimation and planning software such as Roadmunk, MS Excel, JIRA, Asana, and MS Project.

• Gathered and analysed quantitative/qualitative policy and planning data; presented the findings to IT and business operations teams as well as executives regarding the standardization of job description.
• Managed large-scale public sector IT projects and key stakeholders including a new database. system (SQL Server), the Microsoft Exchange 2010, Outlook, and Lync 2010 for nearly 500 users, and the Workforce Strategy and Planning project for the county's IT department using the SFIA framework.
• Collaborated with architects and developers in system design phases and quality control. monitored status of testing in UAT and production
• Managed SaaS software implementations leading technical teams of architects, developers, business analysts and other key stakeholders in a virtual environment

• Managed project financials including a limited budget for hardware and software procurement.
• Negotiated win-win situations with vendors and helped save over $10,000 for the company within six months of project implementation.
• Managed and coordinated the EPIC Electronic Health Record System rollout project, and the Greenplum Server Stand-up for Audit Big Data Storage and Analytics project.
• Developed communications plans, change management plans, budget forecasts, and project. plans using MS Word, MS Project, MS Excel, and MS PowerPoint and presented status and progress reports to a variety of Steering Committees.