Functional Skills
Software Skills
Sector Experience
Experience
•Led the creation and administration of the project timeline and deliverables to guarantee work was within scope and the meeting of client needs while fostering relationships with key client stakeholders.
•Closely collaborated and communicated with the client team to achieve the proper execution of the pilot phase of the testing process of recommended solution.
•Partnered closely with senior directors across two business development efforts, securing commitment from both potential clients in tech and consumer goods industries.
•Served as Co-Chair of Black
● Simon Kucher and cooperated with company leadership to secure resources and champion the needs of black employees within the organization while launching 3 company-wide initiatives.
•Charted the creation and preparation of weekly reports on client needs, project progress, and trends within the Residency Management Suite through utilization of Tableau and delivered presentations to the VP of Customer Success and 5 Product Managers.
•Leveraged expertise to dispense advice to leadership on client need gaps and mitigation strategies for related risks, leading to a 4% reduction in churn. PRODUCT ANALYST (SUMMER INTERN), SUMMER 2016
•Led the creation and development of workflows and reports with a focus on user behavior within the RMS to support product managers in identifying client pain points and methods to enhance software to deliver enhanced value.
•Performed extensive resea
•Conducted extensive analysis into risk and performed the monetization of captured in-app data in partnership with other C-level executives.
•Provided supervision and leadership to cross-functional teams in creating in-app content and implementation plans to enhance the user experience
•Conceptualized and developed a strategy that raised $30k in crowd and award funding through utilization of expertise.
•Provided supervision, leadership, and guidance to the team that won 1st place at Georgetown and Duke New Venture Competitions and placed as finalists at Harvard and Wharton.
•Operated with a strong focus on guaranteeing resource compliance with licensing regulations and service level agreements.
•Carried out the effective administration of time tracking and payroll for 250 W-9 employees and contractors.