Functional Skills
Machine Learning
Data Science
Business Development
Accounting
Budgeting
Revenue Growth
Finance Transformation
Pricing Strategy
SQL Analysis
Forecasting / Projections
Innovation Management
Leadership Development
Operations Management
Customer Relationship Management
Business Analysis
Software Skills
Machine Learning
R
Prompt Engineering
Microsoft Excel
SQL
Python
Google Sheets
Netsuite
Zendesk
PostgreSQL
Sector Experience
Business Services
Financial Services
Social & Public Sector
Technology
Transportation & Logistics
Fortune 500
Top Consulting Firms
Experience
Scale AI
Finance
Director, Strategic Finance
2/2024 - 11/2024
• Led financial strategy, planning, and pricing for the Public Sector Business Unit, driving growth and profitability for the business unit
• Developed and implemented a dynamic pricing strategy for Scale's Public Sector offerings, boosting revenue from data labeling services and SaaS GenAI products by 20%
• Closed $50M+ in new Government and B2B contracts by tailoring pricing strategies to specific client needs
• Collaborate closely with the GTM org to establish acquisition metrics and KPS that lead to nearly a 100% increase in contribution per new customer
• Provide financial insights and recommendations to senior leadership, contributing to business development and contract negotiations
• Developed and implemented a dynamic pricing strategy for Scale's Public Sector offerings, boosting revenue from data labeling services and SaaS GenAI products by 20%
• Closed $50M+ in new Government and B2B contracts by tailoring pricing strategies to specific client needs
• Collaborate closely with the GTM org to establish acquisition metrics and KPS that lead to nearly a 100% increase in contribution per new customer
• Provide financial insights and recommendations to senior leadership, contributing to business development and contract negotiations
Scale AI
Operations
Director, Head of Marketplace
5/2022 - 2/2024
• Managed the $200M annual marketplace incentives budget for Scale's +100K global contractor workforce
• Established a machine learning approach to contractor incentives allocation aimed at maximizing Scale's revenue growth per dollar spent
• Redesigned and led the global customer support organization, providing 24/7 Zendesk support to all our contractors
• Built and managed a 75+ person Customer Success team across multiple countries and time zones, working directly with our GenAI contractors to increase engagement and task quality with 10 direct reports
• Established a machine learning approach to contractor incentives allocation aimed at maximizing Scale's revenue growth per dollar spent
• Redesigned and led the global customer support organization, providing 24/7 Zendesk support to all our contractors
• Built and managed a 75+ person Customer Success team across multiple countries and time zones, working directly with our GenAI contractors to increase engagement and task quality with 10 direct reports
Uber Technologies
Operations
Senior Manager, Head of US&C Rider Pricing
5/2021 - 5/2022
• Managed the +$1B annual US & Canada rider incentive and acquisition budgets
• Set the pricing strategy for 300+ cities across Uber's large region, representing $18-$25B in Gross Bookings
• Work cross-functionally to determine Uber's Membership & Loyalty strategy, including Uber Pass, Rewards, & our different credit card partnerships
• Implemented a new rider acquisition strategy in the US that improved rider LTV by 25%
• Manage an incredible team of 7 people
• Set the pricing strategy for 300+ cities across Uber's large region, representing $18-$25B in Gross Bookings
• Work cross-functionally to determine Uber's Membership & Loyalty strategy, including Uber Pass, Rewards, & our different credit card partnerships
• Implemented a new rider acquisition strategy in the US that improved rider LTV by 25%
• Manage an incredible team of 7 people
Uber Technologies
Finance
Manager, Technology Finance
5/2020 - 5/2021
• Managed the ~$3B engineering headcount, contractor, IT, and vendor budgets
• Responsible for the annual budgeting & monthly forecasting processes with monthly reporting to the CFO, CPO, and CTO
• Led the company through a massive cost restructuring due to Covid and created new ROI targets to justify additional investment
• Worked with Accounting to improve our capitalization process for headcount and internally developed software (saved +$50M in annual operational expenses)
• Managed a team of 3 (1 Analyst and 2 Associates)
• Responsible for the annual budgeting & monthly forecasting processes with monthly reporting to the CFO, CPO, and CTO
• Led the company through a massive cost restructuring due to Covid and created new ROI targets to justify additional investment
• Worked with Accounting to improve our capitalization process for headcount and internally developed software (saved +$50M in annual operational expenses)
• Managed a team of 3 (1 Analyst and 2 Associates)
Uber Technologies
Finance
Manager, Marketplace Product Finance
10/2018 - 5/2020
• Forecasted, managed, and developed the strategy for Uber's multi-billion-dollar Rider and Driver incentives & promotions budget
• Developed Uber's Capital Allocation models to understand the efficacy of different types of incentives around the world, driving a 10% overall efficiency gain in incentive spending
• Developed the forecast and OKRs/KPIs for Uber's 2020 Pricing strategy
• Worked cross-functionally with product and operations teams to find new Rider & Driver acquisition channels and ways to reduce churn / increase retention
• Managed a team of 4 (1 Analyst, 2 Associates, and 1 Senior Associate)
• Developed Uber's Capital Allocation models to understand the efficacy of different types of incentives around the world, driving a 10% overall efficiency gain in incentive spending
• Developed the forecast and OKRs/KPIs for Uber's 2020 Pricing strategy
• Worked cross-functionally with product and operations teams to find new Rider & Driver acquisition channels and ways to reduce churn / increase retention
• Managed a team of 4 (1 Analyst, 2 Associates, and 1 Senior Associate)
US & Canada Pricing
Operations
Operations and Logistics Manager
6/2015 - 10/2018
• Launch of UberPOOL across most major US & Canada cities
• Created an algorithmic pricing model in
● that actively prices 23 cities in the US & Canada
• Worked closely with the Product and Operations leadership teams to launch new pricing algorithms
• Actively managed a ~$1 billion incentives & promotions budget for all US & Canada cities
• Collaborated with the data science and engineering teams to create and host Shiny dashboards, as well as a new data table that Ops can use to query pricing related
• Created an algorithmic pricing model in
● that actively prices 23 cities in the US & Canada
• Worked closely with the Product and Operations leadership teams to launch new pricing algorithms
• Actively managed a ~$1 billion incentives & promotions budget for all US & Canada cities
• Collaborated with the data science and engineering teams to create and host Shiny dashboards, as well as a new data table that Ops can use to query pricing related
Booz Allen Hamilton
Management Consulting
Associate, Strategic Innovation Group
7/2013 - 7/2015
• Produced data-driven analysis in responses to congressional and white house inquiries for immigration executive action and reform
• Created several
● programs to make recurring deliverables easily reproducible, allowing our team to cut our
response time from a few days to just a few hours
• Developed detailed data visualizations and geo-spatial maps in both
● and ArcGIS to aid in decision making
• Created several
● programs to make recurring deliverables easily reproducible, allowing our team to cut our
response time from a few days to just a few hours
• Developed detailed data visualizations and geo-spatial maps in both
● and ArcGIS to aid in decision making
PwC Advisory
Management Consulting
Management Consultant Intern
6/2012 - 8/2012
• Selected, implemented, and tested a new workforce management software across all retail stores at a Fortune 10 telecommunications company
United States Department of Defense, Naval Air Systems Command
Operations
Operations Research Specialist, Civilian
8/2009 - 6/2011
• Developed, updated, and maintained full life-cycle cost estimates for future Naval Acquisitions, utilizing Monte Carlo simulation to enhance the cost estimates