Functional Skills
Communications
Succession Planning
Business Development
Budgeting
Procurement
Process Improvements
Employee Retention
Business Process Outsourcing
Change Management / Org Design
Operational Transformation
Sector Experience
Business Services
Consumer Goods
Financial Services
Technology
Big 4 Accounting
Top Consulting Firms
Experience
PricewaterhouseCoopers (PwC)
Product Management / Strategy
IFRS 17 Global Programme Lead/Chief of Staff
9/2016 - 6/2023
• Develop and implement a new multi territory campaign and operating model; establishing structure, strategy, governance and protocols across 87 territories which would be adopting IFRS 17
• Developed business case in order to receive investment, from EMEA, The Americas and APAC to create a global capabilities, Established the operating centres across the regions (including Managed Services, Software Solution Propositions), and established IFRS 17 vendor alliance teams
• Established and developed Product/Propositions across 12 workstreams and multi territory SME teams to deliver and implement go to market strategy in order to deliver multi revenue streams
• Led global team to create the tools, accelerators and other digital assets to ensure effective deployment
. Created efficiency and established client engagement programmes, knowledge share and training
. Drove the strategic agenda and senior stakeholder engagement
• Successfully delivered the strategy and to achieve over $1.3b+
• Developed business case in order to receive investment, from EMEA, The Americas and APAC to create a global capabilities, Established the operating centres across the regions (including Managed Services, Software Solution Propositions), and established IFRS 17 vendor alliance teams
• Established and developed Product/Propositions across 12 workstreams and multi territory SME teams to deliver and implement go to market strategy in order to deliver multi revenue streams
• Led global team to create the tools, accelerators and other digital assets to ensure effective deployment
. Created efficiency and established client engagement programmes, knowledge share and training
. Drove the strategic agenda and senior stakeholder engagement
• Successfully delivered the strategy and to achieve over $1.3b+
PricewaterhouseCoopers (PwC)
Product Management / Strategy
SII X Lines of Service Lead Driver/Business Development
6/2015 - 9/2016
• Partnering with the UK Solvency II Leader to establish and structure the UK campaign and teams across all four lines of service
• Developed and implemented the operating model, go to market campaign, Products/Proposition and client pursuit programme
• Drove the SII agenda internally to ensure alignment and support by all senior leadership, including investment and collaboration across service lines
• Created the marketing and communication strategy - internally and externally
• Successful UK programme - additional £55m of revenue was achieved
• Developed and implemented the operating model, go to market campaign, Products/Proposition and client pursuit programme
• Drove the SII agenda internally to ensure alignment and support by all senior leadership, including investment and collaboration across service lines
• Created the marketing and communication strategy - internally and externally
• Successful UK programme - additional £55m of revenue was achieved
PricewaterhouseCoopers (PwC)
Corporate Strategy & Development
FS Cluster and FSRR Partner Recruitment Director/Talent and Change Consultant
5/2013 - 2/2015
• Partnered with the Head of FS Consulting to drive, create and deliver a recruitment strategy focusing on key Partner and Director hires across the business
• Successfully delivered the strategy and ensured it was aligned to the key strategies of the Cluster
• Senior member of the FS Cluster Operations Team- providing advice to the Senior Leadership team in FS as well as Partners and Directors on key strategies and our people agenda
• Business change and restructuring of processes internally and with Service Level providers to increase KPI delivery
• Successfully developed and led the FSRR Partner Recruitment team in the XLOS strategy and delivery across three lines of service
• Drove the agenda for FSRR (Financial Services Risk and Regulation) and the Cluster and provided ongoing insight, support and delivery
• Provided guidance and advice to the Senior FS leadership team, key stakeholders and the wider FS team, including the Central Operations team on Recruitment, key trends,
• Successfully delivered the strategy and ensured it was aligned to the key strategies of the Cluster
• Senior member of the FS Cluster Operations Team- providing advice to the Senior Leadership team in FS as well as Partners and Directors on key strategies and our people agenda
• Business change and restructuring of processes internally and with Service Level providers to increase KPI delivery
• Successfully developed and led the FSRR Partner Recruitment team in the XLOS strategy and delivery across three lines of service
• Drove the agenda for FSRR (Financial Services Risk and Regulation) and the Cluster and provided ongoing insight, support and delivery
• Provided guidance and advice to the Senior FS leadership team, key stakeholders and the wider FS team, including the Central Operations team on Recruitment, key trends,
FS Talent Ltd
Sales
Independent Talent Search/Talent and Business Consultant
2/2011 - 4/2013
Ltd
• Independent head hunting in FS to Consulting firms and FS Industry clients
• Provided advice and support to both clients and candidates on how to recruit and retain the best talent in the market.
• Independent head hunting in FS to Consulting firms and FS Industry clients
• Provided advice and support to both clients and candidates on how to recruit and retain the best talent in the market.
PricewaterhouseCoopers (PwC)
Human Resources
Independent Business Consultant-Talent Acquisition-FS
1/2010 - 10/2010
• Approached and contracted directly by the Head of FS Advisory to identify and head hunt specific talent in the marketplace within Banking and Capital Markets
• Worked alongside the Partners and Directors at PwC to develop, drive and build new teams
• Provided advice and support to the Retail and Commercial Banking and Capital Market Lead Partners on recruitment process, and direct sourcing strategies.
• Worked independently to secure 17 key direct placements primarily at Director and Senior Manager level
• Worked alongside the Partners and Directors at PwC to develop, drive and build new teams
• Provided advice and support to the Retail and Commercial Banking and Capital Market Lead Partners on recruitment process, and direct sourcing strategies.
• Worked independently to secure 17 key direct placements primarily at Director and Senior Manager level
MATERNITY LEAVE
Human Resources
Maternity leave
4/2008 - 12/2009
Maternity leave
Capco
Human Resources
UK Talent Lead /HR Generalist
1/2003 - 3/2008
Contract to perm - duties as per below
Capco
Human Resources
UK Talent Lead /HR Generalist
2/2004 - 1/2008
Approached by Capco to become permanent after a successful contract
• Managed UK Recruitment and induction programmes, delivering improvements and establishing new processes
• Executed HR Generalist duties which included the completion of reviews, grievance and disciplinary processes, alumni projects, employment law updating and implementation, and policy writing
• Developed, implemented and delivered HR policy and strategy, including headcount forecasting, succession planning, aligning investment and resource strategy
• Provided coaching and guidance to the leadership team on people risks and employee relation issues
• Developed the global recruitment handbook and training documentation standardising processes to affect change and improvement
• Created, established and maintained the UK Capco Alumni programme, including events and targeting key Alumni
• Coached and mentored the Recruitment Manager for Bangalore on completion of process improvements to support the implementation
• Managed UK Recruitment and induction programmes, delivering improvements and establishing new processes
• Executed HR Generalist duties which included the completion of reviews, grievance and disciplinary processes, alumni projects, employment law updating and implementation, and policy writing
• Developed, implemented and delivered HR policy and strategy, including headcount forecasting, succession planning, aligning investment and resource strategy
• Provided coaching and guidance to the leadership team on people risks and employee relation issues
• Developed the global recruitment handbook and training documentation standardising processes to affect change and improvement
• Created, established and maintained the UK Capco Alumni programme, including events and targeting key Alumni
• Coached and mentored the Recruitment Manager for Bangalore on completion of process improvements to support the implementation
Capco
Human Resources
HR Consultant
1/2003 - 1/2004
• Contracted to provide an HR Generalist service for Capco with responsibility for the management, design and implementation of process and policy in the UK Office
Accenture
Human Resources
HR Specialist
1/2001 - 1/2003
• Responsible for the recruitment and ongoing management of contractors and suppliers as well as those transitioning from existing outsourced deals across client sites to Accenture Terms and Conditions
• A key member of the team responsible for a change project focusing on the transition of over 100 contractors, responsible for working across numerous client sites, personally managing contract re-negotiation, resourcing issues, training and grievance management
• Provision of expert regarding change management, risk assessment and analysis, business process engineering people agenda and legal issues
• Managed the transition of all existing contractor recruitment to 5 Business Units outsourced to clients in the UK
• Development of recruitment and selection process to improve the calibre of candidates and the resulting workforce
• Monitoring performance of both contractors and suppliers and the development of performance service level agreements
• Improvement of strategies and busi
• A key member of the team responsible for a change project focusing on the transition of over 100 contractors, responsible for working across numerous client sites, personally managing contract re-negotiation, resourcing issues, training and grievance management
• Provision of expert regarding change management, risk assessment and analysis, business process engineering people agenda and legal issues
• Managed the transition of all existing contractor recruitment to 5 Business Units outsourced to clients in the UK
• Development of recruitment and selection process to improve the calibre of candidates and the resulting workforce
• Monitoring performance of both contractors and suppliers and the development of performance service level agreements
• Improvement of strategies and busi