Functional Skills

Product Strategy
Market Research
Go-to-market Strategy
Operational Efficiency
Competitive Landscaping
Business Analysis
Leadership Development
Market Access Strategy
Product Data Management
Project Management
Qualitative Research
Revenue Growth
User Acceptance Testing
Business Development
Communications

Software Skills

Adobe XD
Google Analytics
Microsoft Excel
Outlook
Postman
Salesforce
Salesforce Marketing Cloud
Braze
Mailchimp
SQL
Data visualization

Certifications

UXCUser Experience Certification

Sector Experience

Business Services
Consumer Goods
Financial Services
Healthcare
Technology

Languages

French
English

Experience

Tapcheck Start-Up
Growth Director
3/2022 - 6/2023
Data Strategy Leadership: Designed initial data governance frameworks to optimize structured and unstructured data insights, improving decision-making and operational processes across the org. Led the implementation of ongoing reporting and integration into departmental strategy.

Growth Strategy & Automation: Built & scaled the Growth team to six direct reports. Developed and optimized customer onboarding process and engagement journey via data driven strategies and automation. Created and operationalized customer success function.

Global Institutional Solutions Corporate Strategy & Development
Internal Strategy Consultant
2/2019 - 1/2021
- Drove development and rollout of new ventures (B2B + B2C), including launch of four unique brands in 9 months and management of strategic partnerships including American Medical Association, Everest Insurance, and driasi insurance. Owned product roadmap, developed product positioning, managed feature rollouts and iterated growth strategy
- Created and led growth/development of 4 Covid-19 wellness services, scaling to more than 1,000 curated resources reaching 7M unique users in 3 months. Oversaw product management, design, product strategy, KPI tracking, and market research
- Consulted on strategic growth projects/initiatives across portfolio companies using data and market insights to inform product strategy recommendations. Duties included market analysis, quantitative and qualitative research, industry trend analysis and project management
- Evaluated business marketing processes/frameworks across 10 portfolio companies and identified areas for improvement. Lead solutions developm

Wunderkind Data Science / Analytics
Client Success Manager
10/2017 - 2/2019
- Led team of designers, QA specialists and engineers in designing, building and executing end-to-end customer experiences both onsite and through email retargeting that increased onsite conversions and consistently yielded 15%+ digital revenue per month
- Analyzed and converted user behaviors into actionable insights for clients that enabled regular campaign optimization, revenue growth, and future product development and launch strategies
- Led team in creating onsite and email experiences that maintained brand identity and resonated with client’s target customers, including creation of 5-10 custom campaigns per month
- A/B tested onsite user experiences and monitored for mature and statistically significant data that could inform user flows, client pressure points, and identify opportunities for conversion lift
- Managed relationships between internal and client marketing teams, and key stakeholders to collaborate and consistently deliver premium client service, includi

Swifte Start-Up
Co-Founder/CMO
1/2016 - 1/2018
- Conducted primary and ongoing market research, competitive landscape analysis and financial projections
- Managed team of 5 marketing interns, outgoing communications, cross-channel marketing and sales strategy, and all marketing campaigns (content creation, setting KPI’s, and campaign reporting/analysis)
- Traction YOY: 300% average user growth, 11200 downloads, 4000 completed rides. Partnered with WAZE carpool.
- Led product roadmap/development and managed strategic partnerships