Functional Skills
Agile Software Development
Project Management
Risk Management
Data Management
Business Intelligence
Data Migration
Service Management
Retail Management
Operations Management
Communications
Business Process Outsourcing
Finance Transformation
Program Management
Portfolio Optimization
PMO Transformation
Certifications
ITILIT Infrastructure Library Certified
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Healthcare
Technology
Travel & Hospitality
Languages
English
Notable Clients
American Express
Apple
CVS Health
Deloitte
PayPal
Fortune 500
Experience
StrategyPMO
Management Consulting
Founder & Principal Consultant
5/2017 - 11/2024
Lead strategic consulting engagements that drive enterprise transformation, IT integration, and portfolio modernization for Fortune 500 clients. Help organizations enhance efficiency, ensure compliance, and accelerate business performance by delivering tailored solutions in Agile Portfolio Management, Data Migration, and Business Process Optimization.
Highlighted Projects:
2024 | Apple Inc. | Engineering Program Manager
• Served as a strategic program manager for Apple’s Gift Card business, driving alignment between services and retail through cross-functional coordination with data science, product, operations, and business development teams. Led the prioritization and delivery of technical and business features including fraud prevention and digital top-up capabilities. Oversaw intake planning and roadmap execution across resource-constrained product and engineering teams.
2022 – 2023 | U.S. Federal Reserve | Senior Business Project Manager
• Managed the FNOC project portfolio an
Highlighted Projects:
2024 | Apple Inc. | Engineering Program Manager
• Served as a strategic program manager for Apple’s Gift Card business, driving alignment between services and retail through cross-functional coordination with data science, product, operations, and business development teams. Led the prioritization and delivery of technical and business features including fraud prevention and digital top-up capabilities. Oversaw intake planning and roadmap execution across resource-constrained product and engineering teams.
2022 – 2023 | U.S. Federal Reserve | Senior Business Project Manager
• Managed the FNOC project portfolio an
Dell Technologies
Product Management / Strategy
Senior IT Program Manager
8/2015 - 4/2017
Led global transformation programs that integrated technical execution with strategic business objectives to drive enterprise-wide impact. Established and institutionalized PMO governance frameworks, standardizing delivery practices and advancing project maturity across cross-functional, multi-regional teams. Enhanced program performance by optimizing resource planning, strengthening financial oversight, and implementing Agile and SAFe methodologies to accelerate delivery and mitigate risk.
Harte-Hanks
Marketing
Senior Manager, Implementation Project Manager
8/2014 - 7/2015
Led end-to-end implementation of internal-facing technology initiatives, aligning business intelligence teams to deliver scalable, data-driven solutions. Developed and enforced PMO standards while utilizing Power BI and advanced analytics to support data-informed decision-making and drive key customer service KPIs. Maintained a strong focus on risk mitigation, stakeholder alignment, and process optimization to ensure consistent, high-quality delivery of Six Sigma initiatives.
Various Companies
Information Technology
Prior Roles in Technology
5/2006 - 8/2014
Details of earlier roles (2006 – 2014) at Q2ebanking, Leander ISD, WSC, and Fiserv available upon request.