Functional Skills
Agile Software Development
Project Management
Risk Management
Data Management
Business Intelligence
Data Migration
Service Management
Retail Management
Operations Management
Communications
Business Process Outsourcing
Finance Transformation
Program Management
Portfolio Optimization
PMO Transformation
Certifications
ITILIT Infrastructure Library Certified
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Healthcare
Technology
Fortune 500
Experience
Christopher Global
Management Consulting
Founder & Principal Consultant
5/2017 - 11/2024
• Founded and built Christopher Global LLC, a consultancy focused on helping clients navigate complex transformations across various industries, including financial services, technology, and healthcare.
• Landed numerous B2B consulting contracts with notable clients such as American Express, Deloitte, and PayPal, leading multi-million dollar transformation initiatives and IT integrations.
• Delivered impactful solutions for clients in areas such as Agile Portfolio Management, Data Migration, and Business Process Optimization.
• Partnered with executive teams to develop tailored strategies and action plans, resulting in significant improvements in efficiency, compliance, and overall business performance. Selected Client Projects:
• U.S. Federal Reserve (Oct 2022 – Nov 2023): FedNow Service - Enhanced business process management (BPM) and organizational readiness for the FedNow Operational Center (FNOC) by securing dedicated project portfolio management assistance to ensure consisten
• Landed numerous B2B consulting contracts with notable clients such as American Express, Deloitte, and PayPal, leading multi-million dollar transformation initiatives and IT integrations.
• Delivered impactful solutions for clients in areas such as Agile Portfolio Management, Data Migration, and Business Process Optimization.
• Partnered with executive teams to develop tailored strategies and action plans, resulting in significant improvements in efficiency, compliance, and overall business performance. Selected Client Projects:
• U.S. Federal Reserve (Oct 2022 – Nov 2023): FedNow Service - Enhanced business process management (BPM) and organizational readiness for the FedNow Operational Center (FNOC) by securing dedicated project portfolio management assistance to ensure consisten
Dell Technologies
Product Management / Strategy
Senior IT Program Manager
8/2015 - 4/2017
• Oversaw operational strategy and program management for the Dell Commerce Platform, implementing disciplined practices that enhanced efficiency and organizational alignment.
• Directed high-impact transformation initiatives, integrating Agile and SAFe methodologies within Dell/EMC programs and leading 40-50 development teams with a $1.5 million weekly burn rate.
• Developed the Strategy Map, enabling effective tracking and reporting of performance and KPIs across Product Management, Release Management, and Portfolio Management.
• Drove high-impact projects and facilitated organizational change through comprehensive operations reviews and executive presentations, ensuring alignment with Dell's strategic objectives.
• Directed high-impact transformation initiatives, integrating Agile and SAFe methodologies within Dell/EMC programs and leading 40-50 development teams with a $1.5 million weekly burn rate.
• Developed the Strategy Map, enabling effective tracking and reporting of performance and KPIs across Product Management, Release Management, and Portfolio Management.
• Drove high-impact projects and facilitated organizational change through comprehensive operations reviews and executive presentations, ensuring alignment with Dell's strategic objectives.
Harte-Hanks
Marketing
Senior Manager, Implementation Project Manager
8/2014 - 7/2015
• Established best-in-class project and program management processes, enhancing the implementation of new business lines and technical systems, which significantly improved operational efficiency.
• Successfully coordinated operational improvement and technical migration projects across multiple teams, ensuring alignment with organizational objectives and effective project execution.
• Collaborated with business intelligence teams to convert dashboards and contract metrics into interactive reports, enabling a data-driven decision-making approach that enhanced overall business performance.
• Successfully coordinated operational improvement and technical migration projects across multiple teams, ensuring alignment with organizational objectives and effective project execution.
• Collaborated with business intelligence teams to convert dashboards and contract metrics into interactive reports, enabling a data-driven decision-making approach that enhanced overall business performance.