Functional Skills

Communications
Market Research
Customer Service
Project Management
Business Development
Leadership Development
Business Communication
Marketing Strategy
Business Planning
Content Marketing

Software Skills

Microsoft Office
DocuSign
Google Docs
Google Cloud Platform
Google Analytics
Microsoft Word

Certifications

CMPCertified Medicaid Planner

Sector Experience

Business Services
Healthcare
Media & Entertainment
Real Estate
Travel & Hospitality

Languages

English
Case Study
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Case Studies

salesMarketing
https://laurelpendle.com/portfolio/
Healthcare Brand Strategy Business Development Communications

Experience

LPBC Services Corporate Strategy & Development
Business Growth Strategist & Fractional Chief Marketing & Sales Officer (CMO)
11/2005 - Present
✓ Responsible for identifying business growth opportunities, developing strategic plans, and ensuring the successful completion of our short- and long-term development goals ✓ Develop, implement, and monitor initiatives focused on increasing customer loyalty and satisfaction to protect and grow revenue streams ✓ Support and coordinate collaborations across relevant departments when executing different marketing, sales, and general business development activities ✓ Generate revenue by increasing sales through successful marketing for the entire organization, using market research, pricing, product marketing, ✓ Oversee the development and implementation of strategic growth plans (growth business initiatives and supporting marketing strategies) ✓ Drive appropriate market research to support business development initiatives ✓ Lead, coordinate, and provide strategic support to cross-functional teams in executing growth plans ✓ Responsible for overseeing the planning, development and executi

HPN Global Management Consulting
VP Global Sales
9/2012 - 10/2013
✓ Independent Strategic Meeting and Conference Planner for domestic and international markets ✓ Booked and executed new business with a high level of customer service and increased client ROI ✓ Crafted new business development campaigns to reach over 5100 clients in region ✓ Prospect for new business to drive overall revenue. Achieved 98 percent of goal

The Westgate Hotel Sales
Associate Director of Sales
4/2010 - 11/2011
✓ Achieved over 122% of the previous team goal in first year. Handled all group market segments for the hotel to increase corporate and association convention business ✓ Provided overall team management for sales and catering departments ✓ Created Meeting Planners Guide/Marketing Plan for Group Sales US and global

San Diego North Convention Bureau Corporate Strategy & Development
Director of Sales & Marketing
1/2008 - 4/2010
✓ Directed sales team's efforts to position San Diego North as a premier year-round resort destination ✓ Actively solicit group business through direct and indirect sales activities ✓ Planned client site inspection visits of hotels and venues. Solicited 90% new business initiatives throughout Northern CA, San Diego and AZ. Managed 19 trade shows and client events per year ✓ Reviewed project requirements, RFPs and develop sales proposals for client bids ✓ Highest producer on the team with an average of 92% closing ratio

Manchester Grand Hyatt Sales
Senior National Sales Manager
3/2005 - 11/2005
✓ Solicited west coast (75% CA) and international corporations and associations to achieve ROI Highest sales in department with over $450K in revenue in 2005 ✓ Negotiated contract terms, conditions and pricing of bids for city wide programs

Paradise Point Resort Sales
National Sales Manager
11/2003 - 4/2005
✓ Focused on group sales efforts in the mid-west for the corporate and association markets. 75% new business development ✓ Achieved PSS certificate and 6 Gold Key awards for top overall sales ✓ Tracked, input and updated leads and contracts in sales management program. Coordinated and attended 6 trade shows and client events per year. Increased sales revenue by 35% in first year

Nashville CVB/Chamber of Commerce Sales
Sales Director
11/2002 - 4/2003
✓ Managed FIT and convention group efforts, directed sales team initiatives and provided lead sources for local membership ✓ Attended top tradeshows and closed 9 new contracts in first Qtr. with a revenue of $480K

Scottsdale Convention Bureau Sales
Regional Sales Director
6/1997 - 11/2002
✓ Directed all marketing and sales initiatives for the Tourism Sales & Convention Department while maintaining high producing territory
✓ Attended top industry tradeshows and directed team on sales plan and marketing efforts. Handled US, South Pacific and the Canadian market