National Security Client – Office of the Chief Financial Officer (subcontracted to KPMG)
• Overhauled the contract's Change Management and Strategic Communications workstream, developing new change management templates and re-orienting the workstream's approach to client engagement.
• Awarded ThinkTek's Tekkie Award for 4th Quarter 2023 based on positive feedback from KPMG prime con tract leadership and DCSA clients on my improvements to the workstream.
• Served as change management and communications lead for two technical workstreams (ServiceNow and Data).
• Project management oversight of change management activities, timelines, and completion status of the change management plan.
• Developed change management and communications plans for two go-lives to include stakeholder analy sis, communications planning, and training analysis.
• Drafted a variety of communications materials to identified stakeholder groups to inform, educate and prepare for the changes they will experienc

Led a portfolio of change initiatives supporting Enterprise Consumer Payment Operations (ECPO) while serving as people manager for up to three Change Delivery Leads. Collaborated with functional teams, risk management, and vendors to ensure successful implementation of new payments processes and flows.

National Security Client – National Background Investigation Services (NBIS) Training
• Project manager for a team of 6 consultants to develop a Training Needs Assessment for the deployment of a ServiceNow-based system designed to consolidate and replace over 80 legacy systems.
• Developed staffing and project plan based on consultants' skills as well as key requirements of the assessment.
• Conducted a stakeholder assessment, interviewing nearly 70 personnel security stakeholders in over 30 interview sessions, covering DCSA mission areas, military services, partner agencies, and cleared industry to evaluate their organization's training needs for the transition to NBIS.

Federal Healthcare Client – Office of Veterans Access to Care
· Deputy Program Manager for $2.6 million/year contract, overseeing financial management and two subcontracts.
· Provided strategic and project management support to senior leaders to achieve goal of transforming healthcare access for veterans as the Deputy Program Manager for a team of 12 consultants.
· People manager for three associates, providing regular mentorship and review cycle feedback.

● Booz Allen Hamilton 2016 – 2019 Senior Consultant Federal Healthcare Client – Quality and Safety, High Reliability Organization (HRO) Directorate
• Provided change management expertise to the HRO Directorate on achieving organizational transformation objective of improving patient safety and quality of care.
• Facilitated off-sites and working groups with senior leaders to identify change implementation strategies to change workforce behaviors and enact policy and process improvements. Provided meeting facilitation and decision-making support for the HRO Task Force and sub-groups and developed strategies and courses of action for implementation.
· Attended internal Booz Allen Hamilton training on change management, including Applying the Transformation Lifecycle and Four Dimensional Change Management.

Military Personnel Office - Suicide Prevention Program
• Assistant Program Manager a $4.8 million/year contract overseeing a consulting team implementing organizational culture change initiatives to address suicide and organizational culture.
• Managed a geographically dispersed team of 54 employees supporting 350,000 Soldiers in all states and territories.
• Coached and mentored 54 state program managers on developing and executing training plans in their specific state and oversaw implementation of the nationwide training plan.