Functional Skills

Machine Learning
Data Science
Experimental Design
Predictive Modeling
Statistical Analysis
User Experience Design (UX)
Service Delivery
Communications
Systems Analysis
User Research
Data Analysis
Data Collection / Research
Quantitative Research
Qualitative Research
Technical Writing

Software Skills

R
Stata
Machine Learning

Sector Experience

Business Services
Energy
Social & Public Sector
Technology

Languages

English
Case Study
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Case Studies

dataScienceAnalytics
Quantifying Behavioral Climate Impact: First-Ever Meta-Analysis of Intervention Effectiveness
Social & Public Sector Data Science Secondary Research Data Visualization / Reports
dataScienceAnalytics
Transforming User Experience Data for Architectural Innovation
Business Services Data Science Machine Learning Data Visualization / Reports
technologyIT
Digital Intervention Design for Youth Mental Health
Healthcare Artificial Intelligence User Experience Design (UX) Survey Work

Notable Clients

Irrational Labs
Payette

Experience

Ker-twang Management Consulting
Partner
10/2024 - Present
• Company Overview: https://www.ker-twang.com/
• Leading the data science consulting arm of the firm, integrating statistical analysis, NLP, and behavioral science to support government agencies, researchers, and mission-driven organizations
• Designed NLP-driven post-occupancy evaluations (POEs) for a leading architecture firm, extracting insights from qualitative data to inform building design
• Spearheaded AI-driven immigration coaching using LLMs, providing personalized, real-time guidance to underserved migrant communities
• Applied predictive modeling and behavioral insights to improve energy assistance programs

Applied Cooperation Initiative, MIT Research
Senior Researcher
9/2013 - Present
• Conducted large-scale field experiments on

World Resources Institute Data Science / Analytics
Behavioral Science Consultant & Coach
3/2022 - 12/2024
• Coached program officers in experimental interventions to encourage climate action and sustainability, leveraging randomized controlled trials (RCTs) and social norm messaging
• Applied meta-analytic and Markov chain Monte Carlo techniques to quantify the behavioral impact of climate action interventions