Antler is the world's day zero investor, enabling exceptional founders to build startups and great companies. I was selected as one of 80 participants from a pool of 6,000 applicants.

• Led strategic partnership initiatives with the Sales team, closing a record-breaking $1M deal in the UK.
• Launched “Enterprise Premium” globally, achieving a 216% year-over-year growth in enterprise deals, increasing ARR from £772K to £5.1M, and ultimately contributing 35% of total new ARR.
After success in the UK and EMEA, I continued further regional expansion and secured flagship deals in Australia.
• Designed and implemented a customised scoping process including tools like a scoping calculator and detailed
• Statement of Works (SOWs), and then trained the Sales team to estimate project costs independently.
• Drove profitability across HiBob’s enterprise segment, achieving a 75% gross margin, significantly higher than the 65% average for smaller client segments.
• Optimised pricing strategy by analysing Salesforce data, leading to a 30% increase in implementation package pricing, which boosted profitability.

• Implemented a value-based discovery process and an MVP (Minimum Viable Product) delivery framework, reducing enterprise implementations time by 50%.
• Established a co-build framework to enhance customer participation in platform configuration, achieving a 92% enterprise adoption rate, compared to 85% in the mid-market segment.
• Redesigned the customer journey to optimise pre and post-sales workflows, enabling enterprise scalability.
• Boosted customer satisfaction (CSAT) from 8.7 to 9.2.
• Recruited, onboarded, and led a team of four enterprise implementation managers, effectively assigning projects and managing resources.
• Acted as executive sponsor on steering committees, advocating for client needs and ensuring alignment between deliverables and strategic business objectives.

• Led change management, product adoption, and expansion initiatives for Avature's most strategic clients, collaborating across product, marketing, sales, and support teams.
• Scaled and managed a global team, growing from an individual contributor to leading a team of 5 across multiple regions, supporting a 300% increase in enterprise onboarding capacity.
• Created adoption dashboards and journeys, boosting adoption rates by 20% and enabling proactive client monitoring with real-time, customizable insights.
• Developed CRM Premium, a scalable, revenue-generating product, saving clients millions in agency fees.
• Launched the first iteration of Avature's Internal Mobility solution, positioning the company as an innovator in skill-based recruitment.
• Designed and implemented a global customer journey, integrating change management from onboarding to deployment, enhancing client engagement and satisfaction.

• Managed and grew relationships with five strategic accounts, driving $3M+ in annual recurring revenue and achieving a 100% retention rate.
• Consistently maintained customer satisfaction and NPS scores above 9.
• Led quarterly business reviews, renewal processes, and upsold talent acquisition solutions, contributing to a 15% increase in account value.

• Designed and implemented success plans for 15 major accounts, driving strategic outcomes for clients generating $2M+ in annual revenue.
• Facilitated periodic business reviews, highlighting new features and upselling $200K+ in additional modules within the first year.

• Served as liaison between clients and development, addressing client needs effectively.
• Managed support processes, ensuring quick issue resolution through prioritization and escalation.

• Defined role profiles with hiring managers, ensuring alignment with organisational needs.
• Built a strong candidate pipeline and reduced time-to-hire.