Initially contracted for 6 months for policy analysis, my role evolved into a 2-year project with a significant focus on process documentation and stakeholder communication. Reporting directly to the VP of Finance Transformation, I supported releases for entities spanning 28 countries across the Americas, Europe, and Asia.

• Developed and maintained 200+ process models across RTR, PTP, OTC, REV, and SVC.
• Conducted quarterly updates and validations, ensuring real-time tracking and daily status reporting.
• Identified and documented 130+ process localizations, supporting interim processes and policy alignment.
• Implemented automated systems, reducing manual intervention by 90% and organizing documentation so that 95% of support requests were answered in less than 10 minutes
• Attended daily Hypercare calls, resolving 200+ cases in 60 days and providing global updates on disruptions and resource allocation.

Originally hired as a remote Compliance Specialist, I refined my expertise in compliance management, making substantial contributions to various departmental needs. However, due to the company's shift in work location requirements to a physical office, I transitioned from the role.

• Established and maintained a 3rd party Due Diligence Program, implementing RBA vendor management for compliance and risk mitigation.
• Developed and managed a comprehensive compliance portal on SharePoint for centralized access to critical information.
• Streamlined the certification process for RoHS, Reach, ISO, etc., and maintained the company’s compliance training matrix.
• Conducted 3rd party screenings to mitigate risks of bribery, corruption, money laundering, and forced labor.
• Monitored regulatory changes, updated policies and procedures, and collaborated with legal, finance, and operational teams for compliance and corrective actions.

Initially hired as a Document Control Specialist with no prior experience, I swiftly progressed to Quality Specialist within my first year. In this role, I took charge of overseeing all documentation changes and successfully implemented a new Document Change Request process. I maintained meticulous trackers for a wide range of critical documents, including lubricants, drawings, and other essential records.

Led ISO 2015 relocation and recertification audit, ensuring compliance and achieving seamless transition.
Implemented a Document Change Request process, increasing processing times by 90% and managing all documentation changes.
Designed and implemented a document management system, managing SOPs for approval and ensuring specification accuracy.
Developed and delivered training sessions in compliance with OSHA, ISO, and other governing authorities.
Conducted analysis to identify process improvement opportunities and mitigate risks, facilitating continuous improvement initiatives.