Created departmental budget tracking model including general expenses and costing. Organized various departments including the PMO by developing SOPs, hiring, and training. Oversaw facility remodels including the implementation of new equipment with a 20% project cost savings and a 10% schedule reduction. Developed departmental stretch goals. Directly responsible for operational budget, cost, and margins. Responsible for vendor and contractor relationships including negotiations and management.

Overall management of the PMO including SOP creation and documentation, hiring, training, and PMP facilitation. Responsible for setting and managing team quality, revenue, and margin goals. Provide quarterly profit and loss reports for all Client Services teams and track project margins for the department. Tracking and reporting of the quarterly cost per order and cost per quote for the Client Services team providing understanding of actual cost resources.

Responsible for State of Utah and City Municipalities increasing target sales by 12%. Responded to RFPs providing marketing collateral and onsite presentations. Negotiated contracts with potential and existing customers. Implemented account audits resulting in more than 20% increase in profitability. Process development minimizing margin erosion more than 25%. Created and maintained project schedules highlighting milestones. Attended and ran onsite project meetings with various contractors.