• Customized Training Programs: Developed targeted training for Franchisees, Store Managers, Assistant Managers, and Baristas to enhance operational skills.
• Instructional Design: Applied Constructivist Learning Theory and backward design, incorporating Bloom's Taxonomy to create comprehensive learning experiences.
• Interdepartmental Collaboration: Facilitated cross-functional partnerships, enhancing corporate alignment and strengthening internal relationships.
• Multimedia Studio Creation: Led the establishment of a multimedia studio for video
production, live virtual training, podcasting, and more, managing a $36k budget.
• E-Learning Development: Partnered with IT to create e-learning modules on compliance with the payment card industry, improving secure credit card processing.
• Career Pathways Design: Designed and implemented career development pathways to
support employee advancement.
• LMS Management: Supported the Learning Management System, managing learner
engageme

• Collaborated with healthcare professionals and family members to optimize sensory processing support systems. Oversaw project design and created educational materials for
sensory intervention.

• Successfully managed daily operations of a vocational center, supporting 30 staff members and 60 community members with disabilities.
• Applied instructional design practices in vocational setings, fostering person-centered learning and support.
• Developed comprehensive training materials and facilitated sensory processing interventions as a certified Therap trainer.

• Assisted individuals in engaging in meaningful daily activities and skill development.