Functional Skills

Digital Transformation
Customer Service
Software Architecture
Procurement
Sales Operations
Financial Management
Good Manufacturing Practice (GMP)
E-commerce Implementation
Operations Management
Leadership Development
Supply Chain Integration
Sales and Operations Planning (S&OP)
Operational Transformation
Operational Efficiency
Customer Experience

Software Skills

Sage 300
Zendesk
Google Docs

Sector Experience

Aerospace & Defense
Consumer Goods
Manufacturing
Retail
Transportation & Logistics

Languages

English
French
Italian
German

Notable Clients

Gelato
Grind
Moonpig

Experience

Grind Coffee Management Consulting
Operations Consultant / Interim Chief Operating Officer
10/2024 - Present
Reporting to the CEO & CFO Founded in 2011, GRIND began as an espresso bar in Shoreditch, London, and has since grown into a well-known coffee brand with a mission to make better, sustainable coffee accessible to everyone. Now encompassing roasteries, coffee shops, online and partnerships, GRIND combines high-quality coffee with an emphasis on sustainability and social responsibility. Some key responsibilities
● • supply chain footprint
● due to a fast growth and the multiplication of new sales channels, GRIND has built a very complex supply chain by product lines and sales channels. Current task consists in the consolidation of various 3PL's into a simpler set-up in order to gain efficiency
• sales & operations planning
● launch S&OP process within GRIND to consolidate and improve short and long-term forecasting
• lean manufacturing
● training and workshops within GRIND manufacturing sites to implement a Lean Manufacturing methodology in order to eliminate waste and increase cap

Nemmes Management Consulting
Advisor / Investor
3/2022 - Present
Investor and advisor to the CEO for this Paris-based start-up, disrupting the jewelry industry with unique and personalised products

LuxDeco Product Management / Strategy
Chief Operating Officer (Chief Operating Officer
2/2023 - 5/2024
Reporting to the Group CEO / founder, 3 direct reports & overall team of 25 In charge of strategy, products, buying, supply chain, delivery and customer service. Founded in 2012, LuxDeco was the leading global interior marketplace that is changing the way people design and shop for their homes. £10m turnover, 70 staff
● LuxDeco operates as an online marketplace curating 100+ brands and 15k luxury products covering all aspects of home furnishing & decoration. Predominantly B2C, the company unfortunately went under administration in May 2024. Some key responsibilities & achievements
● • new buying playbook with a complete shift of the sourcing team towards consolidation of engagement with a more limited range of external brands, strengthening of commercial terms, negotiated rebates and comprehensive vendor performance monitoring
• LuxDeco own brand relaunch - ambition for LuxDeco own brand to represent 40% of the total revenue by 2026 requires to integrate with a carefully chosen furn

Signature Gifts Operations
Chief Operating Officer (Chief Operating Officer
1/2021 - 1/2022
Reporting to the Group CEO / founder, 7 direct reports & overall team of 35 In charge of manufacturing, supply chain, technology, customer service & people. Signature Gifts is a fast-growing online personalised publisher, offering to UK and US consumers a range of personalised gifts such as story books for children and grown-ups, newspaper books and original newspapers. The group holds the largest privately-owned archive of original newspapers in the world. Consumer websites include the brands inthebook.com and historic-newspapers.co.uk £14m turnover, 100 staff Some key responsibilities & achievements
● • drove the 2025 company vision (named "20 by 25"), deployed at every level of the organisation, focusing on revenues growth opportunities, internationalisation (for instance, new website launched on the Spanish market in September 2021) and scalability of the organisation
• managed the divesting & exit project
● following the decision of the two co-founders to sell the business, bui

PHOTOBOX / MOONPIG GROUP Operations
GROUP OPERATIONS DIRECTOR then Chief Marketing Officer (Chief Manufacturing Officer
1/2006 - 1/2020
Reporting to the Group CEO, 8 direct reports, overall responsibility over 700 colleagues (plus 2,000 during Q4 peak). In charge of manufacturing, supply chain, distribution, outsourcing, procurement, customer experience, health & Safety, company sustainability & citizenship. Photobox Group is the leading European set of B2C brands for online photo printing and personalised products - including brands such as Photobox, Moonpig, Greetz (Netherlands), Hofmann (Spain) and PosterXXL (Germany). Photobox was founded in 2000, and grew quickly through organic expansion (some years +200% YoY) and external acquisitions, such as Moonpig (2010). From £20m revenues / 80 staff / 2 markets, when I started in 2006, to £450m revenues / 1,400 staff / 20 markets / 6 factories / 20 outsourcing partners, when I left in 2020. Decision was made in 2019 by PE owners "Exponent" to split the Group and to list Moonpig (leading UK online greeting card specialist) onto the London Stock Exchange, leading to the dism

BLACK&DECKER Operations
EMEA Service Operations Manager
1/2003 - 1/2006
Reporting to EMEA Service & After-Sales Director, 12 direct reports. Black&Decker is the global leader in power tools for household consumers but also professionals (via the brand DeWalt). After I left, Black&Decker was acquired by Stanley to create a $15b group.
• in charge of sourcing, inventory, engineering and IT for Black&Decker + DeWalt spare parts across Europe, MiddleEast & Africa.
• 6m transactions / year, 50 vendors, 25k references, 6 warehouses
• key indicators = first time availability, repair rate

Thales Avionics Canada Operations
Supply Chain Manager
1/2001 - 1/2002
Reporting to the Supply Chain Director, 3 direct reports. THALES Avionics Canada is part of the THALES Group (global French-headquartered €16b group). Main focus was the supply of avionics and electronic equipment to aircraft manufacturers in the North-American region (Boeing, Bombardier, Learjet).
• in charge of the delivery of avionics equipment to the assembly lines of the Bombardier CRJ & LearJet programs, also including OEM, airlines spares and repairs.
• key indicators = on-time deliveries, assembly line fail rate

PSA Peugeot Citroen, now STELLANTIS Corporate Strategy & Development
Strategic Business Planner
1/1998 - 1/2000
10-year strategic plan for all brands for the automotive group PSA

MBDA Matra BAe Dynamic, Missile Systems Operations
Manufacturing Engineer
1/1997 - 1/1998
Manufacturing of sensors for air-air missiles Micra