Provided end-to-end services to help client organizations manage their portfolio of IT applications, scale and optimize critical business operations, drive speed to outcome, and deliver business transformation. Advised clients on strategy development, process optimization, and organizational transformation. Contributed to the (re)design, transformation, and improvement of vital client processes. Led workstreams, collaborated with cross-functional lines of business, key client leads, SMEs, vendors, and internal teams to foster great relationships. Coached and supported client leads and counterparts during project and process transition activities, facilitating harmonious relationships between teams. Brought strong and in-depth functional and program management solutions to clients with a focus on achieving a high level of performance and quality and delivery of both agile and traditional projects that provide exceptional business value to users.

Supported business owners, and data architects to design and create an end-to-end data architecture and flow diagram to facilitate process automation, auditability, and standardization. Liaised with multiple stakeholder groups to create a data requirements document for consumption by the product development teams.
Worked with testing teams to draft a testing and release plan for the overall project by establishing scope, defining activities, and managing timelines to ensure delivery and streamline end-to-end testing.
Assisted the quality assurance team in writing test cases and ensuring the test cases were updated based on requirements and technology changes.
Collaborated with the Functional team to update the source-to-target mapping documents to reflect the accurate flow of data through the architecture.
Fostered incredible working relationships with cross-functional teams.

Assisted in meeting third-party risk and compliance demands, affirming control environment integrity. Reported on pertinent controls for users' internal technology systems along with security, availability, processing integrity, confidentiality, and privacy assessments. Provided actionable insights to strengthen internal controls, minimize audit-related disruptions, and facilitate transparent information sharing with customers and stakeholders.
Helped clients and audit teams grasp IT risks and their business implications. Supported technology audits, IT control assessments, and audits of ERPs (like SAP, Oracle, and Workday), including governance, risk and control evaluation, IT resources, emerging technologies, IT internal audit risk assessments, audit analytics, and compliance testing for Sarbanes-Oxley (SOX) and regulatory requirements. Combined forward-looking risk management insights, industry expertise, cloud technology, and global capabilities to deliver innovative GRC solutions.