• Responsible for the successful delivery of all EDI and Trading Partner HIPAA 5010 files for all AZ Blue Lines of business.
• Managing over 20 different vendors.
• Directly responsible for 12 developers
● technical analyst, testers.
• Coordination between several vendors regarding resource allocation.
• Created a Program delivery status report template.
• Created a Deployment roadmap and timeline.

• Global Program Manager for Clinical Operations for Elevance Health Care managed 10MM to 20MM portfolio.
• Installed health assessments for all Commercial
● State of DC, and all Medicaid LOB in Central, South
● East and North Coastlines of business 4.2 MM initiative.
• Initiated a Rebranding Program for Elevance Enterprises from various entities of Wellpoint, BCBSA to
• Elevance holding. 5.8 MM initiative
● Sydney Member Claims Project. Increase AI capability 1.8 MM initiative.
• Implemented an audit of internal Sailpoint updates, including a completer overhaul of security updates and features, Developed auditable Program structure for multiple lines of business.
• Initiated an Enterprise approach for dealing with projects which are in Red, Yellow
• Implemented Service Now upgrades for c-suite
● recognized as SME in Workday and ServiceNow.
• REDUCED TRAINING COST BY 100K, by making training materials available on TEAMS for all interested parties.
• Streamlined Communicatio

• Designed, Developed, Implemented an Enterprise-Wide JAD: (Joint Application Development session) for 2 programs, Marketplace, and Mycare Reporting Requirements. Key Result: Improve time and efficiencies on identifying those Business Requirements who specifically require reporting development needs and help expedite those requirements for IT design, development activities.
• Implemented a Teams Channel for the above Reporting for 2 programs at Caresource: Key Result: Improve communication to reporting staff where communication did not exist prior to my arrival.
• Designed, Developed, Implemented an Enterprise-Wide JAD(Joint Application Development for 2 programs, Marketplace, and My care: Key Result: Removing the need to have adhoc sessions for specific requirements identifying the need to have IT development
● increase communication process, and increase time to design, development
● improve communications through a single point of contact Teams Channel
• Key Result: Being able

• Responsible for assigned projects by BCBSLA leadership in the State and Federal marketplace.
• Coordinated Projects in Episode Grouper, Consolidated Appropriations Act, RADV, Rational Medicine, Digital Signature Solution, Annual Product Enhancements. NET Projects SAVINGS 150K
• Service Now Expert: designed reports for various c-suite leaders
• Service Now delegate
• Coordinated with BCBSA association on National Data Warehouse updates, coordinated with BCBSLA Project Sponsors on timeline and deliverables.
• Responsible for ensuring 4 Annual Product Enhancements met DOI expectations and was satisfactory implemented in accordance with BCBSLA guidelines. Net Project Savings
● 250K
• Responsible for Coordinating a Program with 10 separate workstreams for Product Implementation of HRA for Pilot Banking Customer, Implemented Member and Group SSO, Debit Cards, Enrollment and Eligibility, Medical, Prescription, Dental and Vision Claims. NET Program savings was $100K in overall 1 MM bu

Communications & Collaboration
• Established partnerships with C-Suite Medicare stakeholders across the business and IT to create a cross functional process that enable a consistent and connected digital experience for Medicare members.
• Influenced C-Suite and Sr. Medical Directors to challenge conventional practices and instill customer insights into the decision-making processes.
• Actively participated in customer journeys and played an integral role in supporting products and experiences.
• Provided oversight, decision-making and prioritization for multiple complex business critical initiatives.
• Integrated IT stakeholders, application development teams and project managers by implementing Project.
• Management Lifecycle PMLC) and Systems Development Lifecycle (SDLC) best practices for processes, procedures and required documentation for ISO-Compliance and contractual services. Digital Transformation
• Coordinated digital transformation of the Medicare digital business cas

Communications & Collaboration
• Directly responsible for leading a team of individuals for selecting A Security System (Sailpoint) which was to be implemented. Program was 10MM program.
• Collaborated with UHG/Optum Enterprise wide DevOps and Release Management for large scale transformation projects in Agile Transformation information
● IT Project Management
• Developed Medicare specific products using Google and Microsoft productivity tool in current Salesforce release.
• Full Scale Implementations on Workday and ServiceNow COTS for various large and mid-range vendors.
• Cradle to grave implementation working with Marketing to design, develop and implement Caregiver Product, worked throughout product lifecycle including legal to implement for go live October 2019
• Implemented Graph database and Aha technology to ensure environmental goals and compliance. Net savings of $6.5M.
• Implemented Pega Implementation version 7.4 with Blue Cross Blue Shield Net Savings of $3.5M.
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