Member of executive leadership committee for $35 million privately held glove company. Responsible for all operations and supply chain aspects of company's operations – forecasting/planning, customer service, distribution/warehouse, manufacturing/production, factory procurement and sourcing.
● Key accomplishments include:
● • Re-negotiation of small-package (UPS) and LTL contracts. Led new contract development for transportation providers, leading to 30% YOY savings.
• Adoption of S&OP forecasting processes into inventory forecasting processes. Forecasted to provide 35% improvement in inventory ROI first year.
• Full scale WMS implementation. Led implementation of enterprise-level warehouse management system. New system enabled 10% improvement on cost per unit despite reduced sales levels, and increased forecasted maximum throughput by 20%.
• Re-designed Customer Service philosophy. Recruited and onboarded new departmental leadership to execute against revised, process-driven depa

Project and fractional operations consultant for Canada-based women's apparel brand, global US footwear brand, and start-up men's premium apparel brand. Also included 1 1-month engagement as interim Supply Chain Director for nationally distributed kombucha beverage brand. Accomplishments included implementation of S&OP inventory planning process to drive production plans, re-structured freight management processes, and completion of RFP and re-negotiation of long-term contract for 3PL cold storage services. Also acted as lead consultant on retail improvement project for nationally known dairy/creamery brand's visitor center brand experience upgrade.

$35million Outdoor men/women/kids apparel company with national distribution in national Outdoor, Sporting Goods, Hunt/Fish, and Discount retail channels., Recruited by company CEO to lead all Go-To Market and Supply Chain activities.
● • Re-structured sales forecasting and demand planning processes, leading to 35% reduction in distressed/excess inventory at end of season.
• Partnered with creative agency to implement Find YOUR Outdoors brand identity campaign. Campaign included consumer engagement events, trade show and PR strategy, social media, and e-mail campaigns, and grew total social media by over 400% in first year.
• Launched direct-to-consumer e-commerce site, providing a direct channel for communication to customers and $250k in incremental sales in first season of operations.
• Re-structured product creation and sales departments to maximize revenue and align product with the market.
• Led to opening of 25 new specialty accounts in first season, and 15% YOY account rev

Fractional COO and go-to market consultant for a variety of clients, including a high-end running shoe brand, a performance sock brand, and a nationally known 150 year old outdoor apparel company.

Multi-billion dollar global apparel and footwear company. Hired to build operational and financial infrastructure during explosive growth phase and was promoted several times over a 16-year tenure to manage supply chain, sales operations, and sales management functions.

Customer Operations Manager 1998 - 2003 Internal Operations Quality Manager 1994 - 1998
● Various supply chain and sales management positions over a 16 year time period. Key achievements include:
• Management of all sales support and service functions globally. Included customer service, sales operations/CRM, sales analysis, market research, inside sales, direct management of specialty sales channel, technical sales reps. Acted as primary go-to market representative of company's supply chain
• Direct responsibility for $28 million operating budget with $4-6 million annually in discretionary funds.
• Proactively sold company's supply chain and execution capabilities to provide improved costs and delivery times for retail customers, leading to $2 million in warehouse cost savings, some of which was passed on to customers, and an average of 2-day improvement in customer delivery efficiency.
• Charged with leading team focused on product creation lead-time reduction, leading directly