Lead and manage the Instructional and Technical Communications team, overseeing the development of training programs and technical documentation to support internal and external stakeholders.
Drive instructional strategy by optimizing e-learning content, leveraging the Articulate Suite, and managing the Learning Management System (LMS) to enhance knowledge retention and engagement.
Collaborate cross-functionally with subject matter experts and leadership to align training initiatives with business objectives, improving workforce development and customer education.

9790Redesigned and implemented a comprehensive training program for a manufacturing setting for both internal and external training, enhancing employee onboarding and improving customer satisfaction.
Managed the Reach 360 LMS, ensuring seamless delivery of interactive e-learningmodules and instructional materials, improving knowledge retention and accessibility.Developed interactive eLearning modules and training materials, utilizing ArticulateRise, Storyline, and Adobe Suite to cater to diverse learning styles and improve knowledge retention
Collaborated with cross-functional teams to identify training needs, ensuring alignment with company goals and improving overall performance and customer satisfaction.

Curriculum Development: Successfully designed and implemented comprehensive high school mathematics curricula that catered to diverse learning styles and abilities.
Adaptive Instruction: Demonstrated adeptness in tailoring teaching methodologies to accommodate individual student needs and varying classroom dynamics.
Interactive Content Creation: Innovatively incorporated technology and multimedia elements into lessons to enhance student engagement and comprehension.