Strategic partner and trusted advisor to clients during organizational change management and business transformation. Offering organizational readiness and user adoption support for large-scale tech implementations, IT Modernization & Optimization, Digital Transformation, and Innovative Technologies. Known for targeted, people centered technology enablement & adoption strategies that help organizations embed new technologies and ways of working into their business.
Ú Consulted on critical enterprise change management initiatives by developing strategic change management and communications strategies for clients, including
Price WaterhouseCooper (PwC), Ernst & Young (EY), and Xerox Business Services.
Ú Implemented the ADKAR methodology to accelerate digital transformations and improve technology adoption across impacted client sites.
Ú Consulted & collaborated with executives, senior leadership and stakeholders to develop communication, engagement, and training roadmaps that align w

Passionate about advancing change management practices and building authority in the OCM community through content creation and thought leadership.
In addition to my Change Management Consulting mentioned above …
• Research & Publication: Authored white papers on best practices and strategies for effective change management.
• Social Media & Content Marketing: Developed a social media presence to engage change management professionals, increasing visibility and community engagement.
• Community Engagement: Actively contributed to OCM forums and webinars, establishing a respected presence as an educator and mentor in the field.

PRICEWATERHOUSECOOPERS (PWC) APRIL 2021 TO SEPTEMBER 2021 (6 MONTH PROJECT)
Member of the Organization Workforce Transformation team as a third-party labor resource on assignment through my LLC. Partnered with client senior leadership to drive engagement and adoption on global SAP S/4HANA implementation impacting 800 + users cross 5 countries for$5.95 Billion global Oil & Gas leader.
For a major global leader in the oil, gas, and chemicals sector, provided OCM activities in support of an organization-wide SAP S/4HANA implementation.
• Guided the Organization Workforce Transformation Team, leading stakeholder assessments, change communications, and adoption strategies.
• Partnered with leadership and stakeholders in determining change impacts and success criteria,
measures, and adoption outcomes as basis of change management strategies, pain points, and training. Drove stakeholder management and assessments to gauge change impact and readiness. Facilitated workshops to enhance un

ERNST & YOUNG (EY) JUNE 2019 TO DECEMBER 2019 (7 MONTH PROJECT)
Member of the Global Change Management End User Technology Experience Team supporting the Microsoft Modern Workplace / Office 365 firm wide initiative.
As Training Lead, supported EY's implementation of Microsoft's Modern Workplace / Office 365 suite of digital tools designed to improve productivity and virtual collaboration.
• Led change management efforts for the firm's Office 365 implementation, including creating role-based communications and digital learning content – impacting over 200K users globally. Page 3 of 4
• Supported multiple Change Management Campaigns for the roll out of Office 365 tools (Teams, OneDrive, Modern SharePoint Intranets, Yammer).
• Consulted with senior leadership to confirm alignment of comms and training strategies with business needs.
• Developed metrics and KPIs to track and report on the success of user adoption across the firm.
• Led change champion networks to drive peer-to-peer

Provided innovative Change Management, Learning & Performance Expertise to Xerox's client base. Created interventions (learning, performance, communications) supporting organizational change, new business processes, and systems for cloud-based technology implementations.
For a major global biopharmaceutical/biotechnology industry leader, supported client's "Full Potential" Transformation - focusing on new business processes, systems, and technologies – led by Bain & Company.
• Collaborated with leadership to ensure alignment between cloud adoption strategy and business objectives and to secure executive sponsorship and continuous support through the transition process.
• Interacted with external Bain team/OCM Lead, internal Functional Leads, and business units to understand and document stakeholder change readiness, communications needs, and training needs throughout several cloud technology implementations.
• Designed, developed, and deployed end-user adoption training for the fol