Functional Skills
Project Management
Market Research
Customer Service
Go-to-market Strategy
Pricing Strategy
Change Management / Org Design
Leadership Development
Operations Management
Integration Management (IMO)
Business Analytics
Sector Experience
Business Services
Consumer Goods
Financial Services
Retail
Travel & Hospitality
Experience
Aberdeen Advisors (Temp. Contract
Management Consulting
Pricing Consultant
1/2023 - 6/2023
• Pricing consultant and subject-matter representative on Western Union engagement. Work included comprehensive discovery and documentation with international, multi-functional teams and business units. Provided review and support of interim solutions and overall solution recommendation/roadmap.
• Spearheaded crucial inventory and documentation of all needed pricing rules for current and future pricing eƯorts in company-wide shift toward a rules-based pricing practice.
• Spearheaded crucial inventory and documentation of all needed pricing rules for current and future pricing eƯorts in company-wide shift toward a rules-based pricing practice.
Pristine Infotech
Management Consulting
Manager, Customer Success & Product Development
2/2021 - 1/2023
• Implementation and project management: Oversaw and coordinated implementation of pricing, promotion, and category analysis platforms. Managed the comprehensive discovery of business needs, translating those needs into decisions and product specifications, and coordinating across internal resources to drive implementation and integration of solutions and workflows.
• Pricing and promotion consultation: On-going support and consultation on pricing and promotion strategy and execution. Experience in competitive positioning, category role, product role, size and brand relationships, line-item pricing, rounding rules, etc.
(Continued Professional Experience):
• Change management and process improvement: Work at all organizational levels to ensure full integration of tools and workflows. Facilitate discussion, training, and support of products and services that transform go-to-business pricing and promotion practices.
• Pricing and promotion consultation: On-going support and consultation on pricing and promotion strategy and execution. Experience in competitive positioning, category role, product role, size and brand relationships, line-item pricing, rounding rules, etc.
(Continued Professional Experience):
• Change management and process improvement: Work at all organizational levels to ensure full integration of tools and workflows. Facilitate discussion, training, and support of products and services that transform go-to-business pricing and promotion practices.
dunnhumby
Management Consulting
Consultant, Price & Promotion
4/2016 - 2/2021
• Project management: Successfully led and supported rollouts of pricing and promotion projects from client discovery and documentation to full training and go-live rollout of processes, systems, and tools.
• Consultation services: Provide consultation on optimization and execution of price changes while translating go-to-market strategy and tactics into actionable processes and systems. Provided consultation on pricing and promotional planning and analysis, including training and roll-out of pricing and promotional planning tools and processes.
• Cross-functional leadership: Worked to bring a diverse set of talented individuals together to accomplish project objectives and goals. Also, worked across varied sets of client-side teams from executives to front line product users.
• Customer success: Served as first line of contact for client questions, issues, and problem resolution.
• Consultation services: Provide consultation on optimization and execution of price changes while translating go-to-market strategy and tactics into actionable processes and systems. Provided consultation on pricing and promotional planning and analysis, including training and roll-out of pricing and promotional planning tools and processes.
• Cross-functional leadership: Worked to bring a diverse set of talented individuals together to accomplish project objectives and goals. Also, worked across varied sets of client-side teams from executives to front line product users.
• Customer success: Served as first line of contact for client questions, issues, and problem resolution.
Associated Food Stores
Data Science / Analytics
Lead Pricing Analyst / Research Specialist, Pricing
3/2009 - 4/2016
• Leadership role in the implementation of price optimization processes and workflow for 350+ retailers across multiple states. $MM project represented a significant change to pricing, promotion, and planning practices. Awarded prestigious, "Super Star" award as a "top performer" by CEO for achieved results.
• Created multiple, ad-hoc analytical tools for evaluating elements such as: seasonality, share-of-basket / "fair-share"-of-basket, category role, product-level pricing strategies, product elasticity, product groupings, competitive positioning, promotion eƯiciency, promotion subsidization, among other reports and analytical tools.
• Developed and implemented strategies and tactics to address private label to national brand pricing relationships, value-size pricing relationships, and competitive price matching tactics.
• Provided ongoing training and support to pricing, category management, and advertising departments in the use of planning and analytical tools. Tools adopted int
• Created multiple, ad-hoc analytical tools for evaluating elements such as: seasonality, share-of-basket / "fair-share"-of-basket, category role, product-level pricing strategies, product elasticity, product groupings, competitive positioning, promotion eƯiciency, promotion subsidization, among other reports and analytical tools.
• Developed and implemented strategies and tactics to address private label to national brand pricing relationships, value-size pricing relationships, and competitive price matching tactics.
• Provided ongoing training and support to pricing, category management, and advertising departments in the use of planning and analytical tools. Tools adopted int
Associated Food Stores
Data Science / Analytics
Marketing Research Specialist
1/2007 - 1/2009
• Coordinated and managed custom market research and analysis projects for partner retailers and internal clients. Helped hire and manage the marketing research team.