Lead Consultant & Owner

 Digital Transformation leadership and advisory – Agile Coaching, Custom Agile methodology implementations, Program Management, Technology selection. Effective team/organization structures.

Most Recent Engagement:
Embrace Home Loans - Mortgage Company

Agile Digital Transformation Lead
 Introduced new lightweight governance and Agile techniques, balancing team empowerment/accountability with effective communications and rapid adaptation to change.

Practice Leader, Transformation Program Management and Agile Practices

 Built & Led global 750+ member Practice and managed $37M P&L. Improved utilization from 81% to 88% worldwide
 Deployed processes and tools to customers. Provided hands on coaching and leadership to teams. Defined Agile roles and career progression
 Sold and delivered work across multiple industries
 Oversaw portfolio of 20+ Transformational Programs ($200M+ portfolio)

Engagement Director - Responsible for Delivery, P & L and customer satisfaction for complex transformation programs

 Led multi-vendor SFDC and SAP transformation for sales, marketing and service channels. Accelerated delivery of business value through Agile processes.
 Implemented Worldwide JD Edwards/SAP life sciences, analytics and reporting system; Recovered distressed program to meet required deployment dates. Combined Scrum and Kanban Agile methods to improve delivery cadence

Responsible for all customer facing systems and analytics
• Built shared technology CRM & eBusiness platform to support Marketing, Sales, & Service organizations
• Implemented Agile 4-month Product Increment Release cycle to support 8 LoBs, leveraging the shared technology platform & common business processes
• Built & deployed data warehouse & data mart to support supply chain reporting & predictive modeling for marketing campaigns

IT Lead for Marketing, Global Solutions & Customer Services, Managed 450 staff & $50M budget.

 Renegotiated 10-year $3.2Bn outsourcing contract to broaden services & improve SLAs
 Led Technology & Data governance team. Developed 3-5 year roadmap
 Built analytics solution enabling 1.5% improvement in profitability through pricing controls and improved coverage for global accounts
 Deployed Master Data Management (MDM) platform to enable improved global financial performance management