Functional Skills

ERP Implementation

Software Skills

Microsoft Word
Microsoft Excel
PowerBI
Microsoft PowerPoint
Dynamics CRM

Sector Experience

Healthcare
Manufacturing
Retail
Technology

Experience

Starkey Hearing Information Technology
Sr. CRM Admin
7/2017 - Present
Sr. CRM Admin, mainly working on lead generation in the Marketing section of Dynamics, and supporting Operations and Call Center users (40 users). Heavily utilize marketing automation and have also built out an extensive Power BI reporting suite.

Boyer & Assoc Information Technology
CRM Consultant
2/2020 - Present
Freelance consulting for MS Dynamics, helping support/configure/pre-sale and architecture of MS Dynamics for several customers

CRM Dude Information Technology
CRM Consultant/Owner
6/2018 - Present
Freelance consulting for MS Dynamics, helping support/configure/pre-sale and architecture of MS Dynamics for several customers

Star Tribune Information Technology
CRM Admin
7/2014 - 7/2017
Admin of MS Dynamics, mainly working in the Sales and Marketing sections of the platform, supporting 120 users

A'viands, LLC Information Technology
CRM Admin
4/2007 - 7/2014
Admin of MS Dynamics mainly working in the Sales section of the platform, supporting 25 users