● Provide project management services to organizations looking to achieve their business objectives while increasing client/employee satisfaction, and overall project success rate. Some clients include:
-Walmart – Health and Wellness
-Loop Strategic Marketing
-Reva Solutions
-Territory

-Work with Product, Engineering, Design, and Business resources to implement a 15 million Salesforce/CRM (Health Cloud + Marketing Cloud) solution to deliver Health Programs in Georgia and Ohio.
-Facilitated a 28 million digital consumer transformation program for Walmart's Health and Wellness Division that assisted Walmart's patients to live better lives by engaging in convenient health and wellness digital products and services.
-Facilitated the implementation of program/project management standards, tools, templates, and processes.
-Assisted in the implementation of Digital Transformation's strategic plan.
-Facilitated the implementation of program/project management standards, tools, templates, and processes.
-Established team building, onboarding, and training processes to grow the team from 3 to 25.
Coach and mentor Senior Directors, Directors, Managers, and Program Managers.

• Responsible for overall project management functions; provided leadership, integration, and management of the PMO processes/functions to improve project consistency and efficiency
• Oversaw a departmental budget of $2 million and a project portfolio budget of $4 million
• Built and implemented the first project management framework which consisted of processes, standards, templates, and tools to meet short and long-term business goals
• Assisted in the development of business plans
• Oversaw a team of 10 multidisciplinary professionals; provided leadership, mentorship, and training

• Led overall program/project management activities for 3 of 4 streams of the Workplace Communication Services Program
• Replaced 2700+ network switches and installed 1000+ TELUS WAN circuits in over 450 Government of Alberta locations; replaced building fiber in 50 of those locations
• Developed scheduled plans and strategies to ensure assignments were completed within project parameters; provided status reports to the working group, steering committee, and stakeholders
• Managed a diverse team of 50 members; maintained budget and cost expenditures up to $20 million
• Facilitated regular reviews for accountability; resolved complex issues at all organizational levels

• Led overall program/project management activities for the Center West MOVES Program
• Relocated 3000+ IT peripherals (workstations, monitors, printers) between various locations
• Managed program/project issues, risk, scope, schedule, and finances; developed scheduled plans and strategies to ensure assignments were completed within project parameters
• Provided bi-weekly status reports to the working group, steering committee, and other stakeholders
• Managed a diverse team of 50 disbursed members; maintained budget/cost expenditures up to $500,000 and facilitated assurance checks and balances for compliance with program standards
• Conducted regular management reviews for accountability and successful program management
DUANE ROACH, B.AIST, PMP
● 1820 37 Avenue, Edmonton, AB (780) 232-9529 droach@sanctussolutions.com linkedin.com/in/duane-roach
• Supervised and mentored 4 project managers; fostered a team-oriented culture around respect, accountability, integrity, excellen

• Successfully planned, monitored, and implemented 30 projects as identified in the corporate business plan.
• Facilitated regular reviews for accountability and successful management of the program and projects with senior leaders, project managers, business users, vendors, and clients.
• Facilitated assurance checks and balances for compliance with standards and vision alignment.
• Managed complex and diverse teams ranging in size from 5 – 70 members.
• Developed scheduled plans and strategies to ensure assignments were completed on time, within scope, and budget.
• Maintained budgets and cost expenditures up to $2 million.
• Established common goals and objectives for the team, holding team members accountable and ensuring everyone is rowing in the same direction.
• Led and resolved complex and sensitive issues at all levels within the organization.
• Developed, managed, and executed communication plans ensuring key messages are properly and consistently cascading across the org.

• Successfully planned, monitored, and implemented 12 projects as identified in the corporate business plan.
• Led and worked with senior management and business users in implementing and maintaining business change through formal project management practices.
• Managed complex and diverse teams ranging in size from 5 – 15 members.
• Developed scheduled plans and strategies to ensure assignments were completed on time, within scope, and budget.
• Maintained budgets and cost expenditures up to $800,000.
• Led and resolved complex and sensitive issues at all levels within the organization.
• Established common goals and objectives for the team, holding team members accountable and ensuring everyone is rowing in the same direction.
• Developed, managed, and executed communication plans ensuring key messages are properly and consistently cascading across the organization.
• Provided leadership, mentorship, and guidance to the team regularly.

• Assisted Ontracks Consulting clients across North America with training, implementation, configuration, and consulting of the IBM Maximo Asset management application.
• Conducted interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Built business-valued KPIs, reports, or data extracts for effective decision-makers.
• Delivered end-user support by troubleshooting business issues and Maximo application issues for various Ontracks Consulting clients.
• Developed strategic implementation plans for the IBM Maximo Asset Management System Implementation into various client environments.

• Assisted the business with the implementation of business strategies, initiatives, and technology deployments.
• Led the successful execution of 16 projects identified on the corporate business plan.
• Identified, discussed, and solved complex business problems.
• Identified and streamlined operational business processes.
• Led and resolved complex and sensitive issues.
• Translated business processes into efficient and effective systems that will reduce time and cost while increasing productivity and accuracy of information.
• Provided mentorship, guidance, and leadership to the junior and intermediate analysts.
• Documented current and future state business processes.
• Conducted interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Provided business application support and maintenance for over 35 applications.

Provided technical Tier 2 support of all IT peripherals for over 1200 users.