Functional Skills
Change Management / Org Design
CRM Selection / Implementation
Compliance and risk
ERP Implementation
Digital Experience Design
Certifications
MCPMicrosoft Certified Professional
MCSEMicrosoft Certified Systems Engineer
Sector Experience
Consumer Goods
Manufacturing
Retail
Social & Public Sector
Technology
Experience
BCS Computer Consultants
Information Technology
Consulting Manager
8/2019 - Present
Specializing in IT operations and project management, as well as stabilizing environment and staff, worked to create a stable and productive workplace to better provide to company’s needs.
Worked with Store Operations to streamline operations of IT environment to better suit client’s environment.
Worked with Store Operations to streamline operations of IT environment to better suit client’s environment.
Technical Services and Logistics
Information Technology
Director of Professional Services
12/2011 - 4/2019
Work with customers to secure complete picture on customers desired needs, plus lend my expertise to give possible alternative and emerging technologies to better meet needs.
Vendor management for scheduled task, purchasing, sales and ensuring results met or surpassed expectations.
Worked with software vendor to stabilize software, software passed QC deployed 30,000 Registers.
Vendor management for scheduled task, purchasing, sales and ensuring results met or surpassed expectations.
Worked with software vendor to stabilize software, software passed QC deployed 30,000 Registers.
The WetSeal Inc
Information Technology
Senior Operations Manager
4/2000 - 11/2011
Areas of responsibilities includes POS Help Desk, Network Admin Support, Desktop Support, DBA of SQL and Oracle, Ecommerce support, Asset Management, Maintenance of all systems and hardware, End user technology, Internet Connectivity, Telecom, Backup systems, Project Management, Night Operations, Contract Negotiations, Purchasing of IT equipment, services & software.