Functional Skills

Change Management / Org Design
CRM Selection / Implementation
Compliance and risk
ERP Implementation
Digital Experience Design

Certifications

MCPMicrosoft Certified Professional
MCSEMicrosoft Certified Systems Engineer

Sector Experience

Consumer Goods
Manufacturing
Retail
Social & Public Sector
Technology

Experience

BCS Computer Consultants Information Technology
Consulting Manager
8/2019 - Present
Specializing in IT operations and project management, as well as stabilizing environment and staff, worked to create a stable and productive workplace to better provide to company’s needs.
Worked with Store Operations to streamline operations of IT environment to better suit client’s environment.

Technical Services and Logistics Information Technology
Director of Professional Services
12/2011 - 4/2019
Work with customers to secure complete picture on customers desired needs, plus lend my expertise to give possible alternative and emerging technologies to better meet needs.
Vendor management for scheduled task, purchasing, sales and ensuring results met or surpassed expectations.
Worked with software vendor to stabilize software, software passed QC deployed 30,000 Registers.

The WetSeal Inc Information Technology
Senior Operations Manager
4/2000 - 11/2011
Areas of responsibilities includes POS Help Desk, Network Admin Support, Desktop Support, DBA of SQL and Oracle, Ecommerce support, Asset Management, Maintenance of all systems and hardware, End user technology, Internet Connectivity, Telecom, Backup systems, Project Management, Night Operations, Contract Negotiations, Purchasing of IT equipment, services & software.