Functional Skills

Customer Experience
Process Design / Re-engineering
Business Analysis
Strategy Development
Product Strategy
Operations Management
Innovation Management
Growth Strategy
Commercial Strategy

Sector Experience

Healthcare
Technology

Experience

NLC Ventures Netherlands B.V. Corporate Strategy & Development
Venture Partner
1/2023 - Present
Europe's largest healthtech venture studio. Building, investing, and mentoring ventures across digital health, medtech and biotech.
●Developing strategy and best practises for building digital ventures focused on ideation, entrepreneurship and product market-fit
●Leading a team of venture developers and clinical experts to build and invest in digital healthtech ventures that can grow and scale fast through clinical partnerships
●Mentoring and coaching portfolio CEOs to execute product strategy, build strong teams and partner successfully
●Building strategic relationships with corporates, investors, academic hospitals and universities in the Nordics to open up the region for NLC
Key achievements:
●Built and executed a digital strategy from the ground up with ideation and product market-fit focus. Shortening the time from incorporation to dilutive funding and increasing the speed by which value is built by 3x

Daneeca Growth Consulting Management Consulting
Founder and Management Consultant
7/2022 - Present
Management consultancy specialized in working with start- and scale ups to execute and develop strategy, harness a market and product focus and build successful partnerships and business models.

Sanome Corporate Strategy & Development
Board Advisor
7/2022 - Present
Digital healthtech startup. Building an AI powered digital human twin, a platform to detect the earliest signs of disease.

Nolk Operations
Chief Operating Officer
4/2021 - 7/2022
Ecommerce aggregator and SaaS company. Aggregating and growing brands by use of technology.
●Operational excellence and Implementation of OKRs as a performance framework across the company
●Led integration of new businesses into the group and consolidation of back office functions on group level
●Leadership of IT and development of automation software. Delivered cost savings in managing multiple eCommerce sales channels
●Leadership of sales and customer service teams. Delivered revenue and built a best-in-class customer experience
Key achievements:
●Implemented restructure of group organization to deliver Operations-as-a-Service to all group brands to allow cost efficient scaling
●Grew the B2B sales channel by more than 200% by developing a strategic plan to stabilize domestic growth and expand international sales channels in Europe and Asia
●Increased customer satisfaction from 72% to 94%

Wolf and Grizzly Start-Up
Chief Operating Officer and co-founder
12/2018 - 4/2021
Ecommerce startup.
●Development and implementation of growth strategy
●Operations. Process design and implementation to optimize value chains around logistics and sales and finance
●Finance. P&L management. Budgets and forecasts. KPI analysis. Investor and board reporting and relationship management
●Sales. Managed sales team across all channels: e-commerce, B2B retail and international distributors
Keyachievements:
●Sold and integrated the business with ecommerce accelerators, Nolk
●Grew company revenue by over 300% from 2019 until acquired in 2021
●Built a network of international distributors in key markets like Japan, Australia and Korea
●Raised seed funding from angels and VCs

Touch Surgery Sales
VP of Distribution & Monetisation
8/2016 - 9/2018
Digital healthtech startup. Developing an AI powered surgery training platform.
●General management of Touch Surgery's distribution/monetization business unit. Led a team of business owners, account managers and analysts distributing the Touch Surgery platform and building engagement with leading medical teaching institutions in the US and Canada
●Developed and implemented growth and scaling strategy to lower distribution and customer acquisition cost, as well as increase reach, engagement and service value
●Implemented process, objectives and KPI frameworks to structure and track scaling
Keyachievements:
●Grew distribution by 10x of the SaaS platform in the medical education sector across North America, the company's core market
●Delivered $6m of revenue from industry partner channels

Swiftkey Sales
VP of Professional Services
8/2011 - 6/2016
NLP and AI startup. Developing and licensing market leading predictive keyboard technology for mobile devices.
●Built a global services practice from scratch. Leading and mentoring a client-facing team of project managers, technical consultants and software engineers in London, Seoul and Hong Kong.
●Oversaw implementation and integration projects, as well as ongoing technical account management with leading mobile OEMs. Managing executive stakeholder relationships
●Developed strategy to optimize productivity, utilization, improve trackability and lower cost of service delivery.
●Implemented partner program to increase engagement, distribution and renewal rate
●Budgeted, forecast and scheduled revenue and resource needs
Key achievements:
●Delivering 80% of the company's annual revenue through growing consultancy/professional services revenue
●Deployed SwiftKey software in more than 200M devices in 2016. 30% YoY growth

Symsource Sales
VP of Sales & Marketing
10/2010 - 4/2011
Mobile consultancy. Specializing in cross-platform apps and mobile development.
●Business development. Built new business and key relationships with handset vendors, technology providers & mobile content publishers
Key achievements:
●Developed the company's sales and marketing strategy
●Built strategic partnerships to extend the company's reach and potential in multiple verticals
●Built relationships to position Symsource as a leading service provider in new mobile ecosystems

Nokia Point & Find Start-Up
Manager, Professional Services, EMEA
10/2009 - 10/2010
AR mobile and SaaS startup team inside Nokia.
●Managed and coached the EMEA professional services team
●Providing technical pre-sales support to sales team to technical leadership to clients
●Management of project execution and delivery
●Created and implemented processes to increase customer satisfaction and lower delivery costs
Key achievements:
●Hired and built Point & Find EMEA professional services team
●Tripled professional services revenue in the retail vertical through consultative business development with key accounts
●Developed professional services partnering strategy, and rolled it out across our channel partner ecosystem

Symbian Information Technology
Technical Consulting Project Manager
7/2005 - 10/2009
Leading smartphone OS.
●Management of technical support teams in London and Seoul
●Technical account management. Represented Symbian/Nokia at any client workshops
●Project management of wireless connectivity development projects
●Business development with network operators and various tier1 mobile- and semiconductor OEMs
Key achievements:
●Managed and delivered mobile connectivity projects on time and within budget
●Expanded commercial engagements and relationships with the European network operator community by identifying opportunities to provide professional services
●Helped LG release two smartphones into a very competitive market by providing 1st class integration consultancy through management of both on-site and back office support teams. Their first on the Symbian platform