• Group-based tutoring for 10 students and applied different styles of teaching for different groups
• Assessment and Progress Monitoring on regular intervals to assess the level of understanding
• Applying sensory based teaching technique
• Collaborating with other tutors to discuss concerns and formulate best practices

• Applied key selling components to understand customer needs, ensuring personalized recommendations
• Increased sales in a specific product category by 30%, effectively linking and transitioning to other products.
• Excelled in building strong rapport with customers, fostering positive connections
• Gave product demos, offering customers firsthand experience of Lush's unique freshness.
• Gained knowledge of ingredients and their functionality, effectively communicating them to earn customer's trust

• Interact with stakeholders, access the gap and produce content
• To optimize marketing efforts for company campaigns, and collaborate with multifunctional teams to execute them.
• To establish and execute a strategy to guide content activities and decisions to attract clients for business consultation.

• Managed team of three instructional designers, achieving 100% timely, high-quality learning delivery
• Adapted agile strategies in project meetings, reducing timelines by 30% through early risk identification
• Conducted performance analysis carried out systematic assessment against the KPIs to understand the gap
• Budget planning & Monitoring; involved estimating costs
• Created learning modalities for different learning formats: Instructor-led, e-learning, blended and MOOCs
• Organizing and managing the logistical aspects for training programs and events.
• Reviewed and proofread training materials for upgrades
• Involved in UX designing of various learning platforms
• Standardized reusable templates improved team efficiency two-fold
• Create standardized process improvement documents and quality check templates
• Created assessments and feedback methodologies to evaluate the effectiveness of the training

• Involved in introducing the new learning offering to small and mid-sized companies and educational institutes enhancing brand and product visibility by 30%
• Identifying and developing strategic partnership with clients
• Drafting strategic partnership proposal

• Diagnosed learning gap and recommended digital or blended learning solutions
• Produced 20% cost savings by developing efficient learning materials through cross collaboration and innovation
• Facilitated consultations with SMEs to accurately assess training scope & identify learning solutions
• Applied adult learning theories like Gagne's nine levels, ADDIE, and SAM to craft job-ready materials
• Edited and proof-read technical documents for updates and
• Mitigated risks and ensured quality by promptly addressing client concerns through renegotiation
• Onboarded and trained new team member
● Other Experience

Document Review and Editing | Proofreading Expertise| Training Analysis| Multimodal Learning Development