Functional Skills
Collateral Development
Project Management
Communications
Business Analysis
Employee Engagement
Leadership Development
Content Marketing
Change Management / Org Design
Software Skills
Sharepoint
Microsoft PowerPoint
Microsoft Excel
Sector Experience
Business Services
Social & Public Sector
Technology
Fortune 500
Top Consulting Firms
Experience
Randstad Holding
Information Technology
Business Analyst
12/2021 - 9/2023
NERC CIP V7 Implementation Project The scope of the project is to implement NERC CIP compliant Physical Security program and to restrict physical access to authorized personnel only at 131 stations assessed to have low-impact BES cyber assets. My role and responsibilities focused on:
● Physical Access – Identity and Access Management (RightCrowd)
• Collaborated with various stakeholder groups including project teams, applications support teams, impacted users, and station managers at impacted stations/regions throughout the access management process.
• Provisioned access for more than 3500 users during the project lifecycle, spread across four regions, 100+ stations.
• Performed data analysis of various system generated reports to determine access needs of users at impacted stations.
• Co-ordinated completion of mandatory prerequisites (Background Check and trainings) needed to provision access.
• Prepared access approval lists and communicated with team managers and station mana
● Physical Access – Identity and Access Management (RightCrowd)
• Collaborated with various stakeholder groups including project teams, applications support teams, impacted users, and station managers at impacted stations/regions throughout the access management process.
• Provisioned access for more than 3500 users during the project lifecycle, spread across four regions, 100+ stations.
• Performed data analysis of various system generated reports to determine access needs of users at impacted stations.
• Co-ordinated completion of mandatory prerequisites (Background Check and trainings) needed to provision access.
• Prepared access approval lists and communicated with team managers and station mana
Randstad Holding
Information Technology
Business Analyst
1/2021 - 12/2021
Remedial Action Directive – Audit Project Worked on a NERC CIP reliability standards project that focused on achieving compliance with NERC CIP 11 standard BES Cyber System Information Protection Program and Access Management and Revocation Program. Key project activities included scan of BC Hydro databases using a list of keywords and tools, manually review flagged documents for sensitive information, and remediate them to achieve compliance. My role and responsibilities were focused on the documents review stream:
● • Led a team of 10-15 document reviewers – provided training, guidance, work packaging, quality analysis, and first point of contact.
• Acted as a Subject Matter Expert to confirm document status as confidential.
• Created document review templates and identified a key database storage location that was exempt from the scope of the project, resulting in saving valuable time.
• Contributed to process definitions, test plans, and trainings for review tools used.
• Prov
● • Led a team of 10-15 document reviewers – provided training, guidance, work packaging, quality analysis, and first point of contact.
• Acted as a Subject Matter Expert to confirm document status as confidential.
• Created document review templates and identified a key database storage location that was exempt from the scope of the project, resulting in saving valuable time.
• Contributed to process definitions, test plans, and trainings for review tools used.
• Prov
(Change Champions Consulting) BC Hydro
Management Consulting
Communications & Project Support – Consultant
1/2019 - 4/2020
I worked with the Transmission Stations Compliance Lead/team during the sustainment phase of NERC CIP V5 Standards for project coordination, managing communications, conducting analyses, and associated project sustainment tasks including:
● • Create and manage MS SharePoint sites, resulting in compliant storage and access of confidential documents.
• Develop content for job aids, MS ppt. presentations, FAQ, and intranet pages.
• Coordinated compliance activities including annual audit, document reviews, workshops, and trainings.
• Data analysis (MS Excel), Compliance Standards SME duties, Rewards and Recognitions program
• Ensure stakeholders received timely communications regarding changes and updates.
• Communicate with stakeholders to ensure documents are being accessed in a compliant manner.
● • Create and manage MS SharePoint sites, resulting in compliant storage and access of confidential documents.
• Develop content for job aids, MS ppt. presentations, FAQ, and intranet pages.
• Coordinated compliance activities including annual audit, document reviews, workshops, and trainings.
• Data analysis (MS Excel), Compliance Standards SME duties, Rewards and Recognitions program
• Ensure stakeholders received timely communications regarding changes and updates.
• Communicate with stakeholders to ensure documents are being accessed in a compliant manner.
Ericsson
Media & Communications
Content Creator Specialist
12/2013 - 6/2017
• Worked with Project Managers to develop and execute communications and stakeholder engagement strategies for IT transformation programs.
• Managed organizational communications for a team of 700+ employees, including leadership messages, employee engagement and brand promotions
• Planned and organized internal engagement events including Townhalls, All Employee Meetings and team events
• Provided collateral development support to global marketing and communications partners and strengthened the positioning of Ericsson's newly launched internal production agency
• Wrote and reviewed content for various digital and print collateral including newsletters, intranet, posters
• Provided trainings and workshops to improve brand assets recognition and usage among employees
• Managed organizational communications for a team of 700+ employees, including leadership messages, employee engagement and brand promotions
• Planned and organized internal engagement events including Townhalls, All Employee Meetings and team events
• Provided collateral development support to global marketing and communications partners and strengthened the positioning of Ericsson's newly launched internal production agency
• Wrote and reviewed content for various digital and print collateral including newsletters, intranet, posters
• Provided trainings and workshops to improve brand assets recognition and usage among employees
IBM
Marketing
Marketing Writer
5/2011 - 11/2013
• Wrote content for sales and marketing collateral including data sheets, brochures, client references, proposal inserts, Social Media channels and customer presentations.
• Reviewed strategic marketing documents and technical specifications to craft easy-to-understand messages.
• Maintained legal compliance in all assets by minutely following IBM's brand guidelines.
• Reviewed strategic marketing documents and technical specifications to craft easy-to-understand messages.
• Maintained legal compliance in all assets by minutely following IBM's brand guidelines.