Functional Skills

Agile Software Development
Artificial Intelligence
Content Strategy
Customer Relationship Management
Digital Transformation
Good Manufacturing Practice (GMP)
Instructional Design
Internal Communications
Leadership Development
Marketing Analytics
Performance Management
Project Management
Simulations
Technical Writing
Training and Coaching

Software Skills

Adobe Captivate
Adobe Creative Cloud
Articulate 360
Artificial Intelligence
Jira
Microsoft Office
Miro
Rise
Salesforce
Storyline 360
OpenAI
Microsoft Project
Smartsheet
Azure
HTML

Sector Experience

Financial Services
Life Sciences & Pharma
Manufacturing
Retail
Technology

Notable Clients

Givaudan
Procter and Gamble

Experience

Defense Acquisition University Design
Sr. Instructional Systems Specialist/Functional Lead Instructional Systems Designer
4/2023 - Present
•Designed 200+ eLearning and ILT assets for DoD financial training, ensuring SCORM and Section 508 compliance.
•Led end-to-end learning projects, aligning training with DAU and DoD objectives while managing cross-functional teams.
•Partnered with leadership and SMEs to enhance curriculum, cutting development time by 20% and boosting student satisfaction by 20%.
•Integrated AI, rapid prototyping, and process improvements to optimize instructional design workflows.
•Developed interactive simulations and videos, leveraging AI and analytics to enhance content and engagement.
•Evaluated training effectiveness using data-driven assessments and Qlik analytics, driving continuous improvement.
•Mentored and coached instructional designers, guiding content development and professional growth.

TiER1 PERFORMANCE SOLUTIONS Design
Senior Consultant, Instructional Design & Learning Strategy
10/2015 - 6/2021
• Designed 400+ learning and change adoption solutions tailored to diverse industries and audiences, including ERP, CRM, and digital transformation programs (SAP S/4HANA, Oracle Cloud, and Salesforce), ensuring role based learning tailored to sales, finance, HR, manufacturing, and operations teams.
• Conducted comprehensive needs analyses, identified performance gaps, and developed targeted learning solutions to meet business objectives.
• Developed detailed storyboards, scripts, and assessment tools aligned with instructional design best practices, ensuring learning objectives were met and measured. Delivered engaging content design through the integration of gamification and interactive learning elements.
• Designed and facilitated IT training implementations and leadership and soft skills development programs.
• Coached emerging professionals, helping to shape the next generation of learning professionals through improved instructional design methods, writing, and strategy.

K.T. Sawyer & Associates Design
Principal/Owner
5/2000 - 6/2021
• Founded and managed a successful consultancy serving 40+ clients in the IT, manufacturing, medical, pharmaceutical, higher education, government, and retail sectors, delivering 150+ eLearning courses; 50+ instructor-led and blended courses; and 200+ documentation, help, and editing assets.
• Specialized in designing performance-based learning experiences, including simulations, technical training, and leadership development programs, ensuring alignment with client business needs.
• Led multi-departmental, multi-national teams in creating technical communication products, live events, and interactive training modules.
• Developed custom solutions for high-profile clients such as Procter & Gamble, Microsoft, Givaudan Flavors & Fragrances, Kroger, Wal-Mart, LensCrafters, GE Aircraft Engines, Paycor, The Partnering Group, and Fifth-Third Bank, consistently delivering projects that exceeded expectations.
• Provided expert editing and project management services for technical, scientif

Givaudan Flavors & Fragrances Marketing
Web Marketing Manager
9/2007 - 3/2012
• Led cross-departmental and international teams to develop and manage food chemical manufacturer's e-commerce presence with high-revenue food and beverage clients, driving $500,000+ in sales over three years.
• Developed SEO-optimized marketing content, created and managed searchable product libraries, and enhanced customer engagement through targeted content strategies.
• Designed and delivered training programs for international clients on the use of e-commerce platforms, resulting in improved client satisfaction and system utilization.
• Managed the content strategy for the North American MyGivaudan intranet, improving internal communication and supporting cross-functional collaboration with engaging, well-organized content.

Horn Interactive Design
Sr. Learning Strategist and Project Manager
10/2002 - 3/2004
• Managed eLearning project profitability, schedules, resources, and client requirements for multinational eLearning projects, including several six-figure gamification and simulation projects.
• Managed and led instructional design strategy for 35 projects, including enterprise application simulations (e.g., Oracle, Siebel, and SAP), sales simulations, and technical product training.
• Managed the activities of 22 team members, including virtual international teams of instructional designers, graphic designers, and programmers.

Cybermedia Technologies Design
Sr. Instructional Systems Designer
6/2001 - 4/2003
•Analyzed, designed, and developed learning assets, identifying content gaps and defining clear objectives in collaboration with SMEs.
•Created instructional materials, including eLearning, ILT, student guides, and training manuals, ensuring engagement, interactivity, and accessibility.
•Incorporated experiential learning through interactive stories, simulations, and games, aligning with adult learning principles.
•Leveraged authoring tools (Articulate, Captivate, dominKnow, Composica) and multimedia tools (Vyond, Camtasia, SnagIt) to enhance engagement.
•Ensured quality and compliance, designing content that met client standards, Section 508 accessibility, and technical criteria.