Functional Skills

Project Management
Business Development
Succession Planning
Talent Acquisition
Performance Management
Business Operations
Procurement
Leadership Development
Employee Engagement
Operational Efficiency
Data Governance
Communications
Marketing Analytics
Employee Retention
Sales and Operations Planning (S&OP)

Software Skills

SAP CRM

Certifications

PCCPProsci Certified Change Practitioner

Sector Experience

Business Services
Healthcare
Social & Public Sector
Big 4 Accounting
Fortune 500
Top Consulting Firms

Experience

Deloitte Management Consulting
US Talent Strategy & Transformation, Human Capital Leader
1/2019 - 1/2024
Largestprofessional services firm operating in over 150 countries, with over 410K+ global employees US Talent Strategy & Transformation, Human Capital Leader
• Member of management team leading a $500M talent infrastructure investment to modernize technology, processes & organizational design.
• Led transformation teams for talent acquisition, service delivery, staff deployment, and Deloitte Contact Center to elevate the employee experience.
• Successfully coached leaders to leverage data-driven insights, define north star goals & develop strategic plan that aligns with organizational vision.
• Created the US Talent Change Management Framework to standardize delivery and build change management capabilities across Talent and the business, impacting 190K US & India professionals and leaders.
• Develop and oversee organizational change management strategy, planning, and execution to drive results and transformation adoption.
• Awarded for talent and change management leadership in

Array Consulting Operations
Principal & Owner, Human Capital Operations
1/2017 - 1/2019
Specialized consulting services in Employee Engagement and Talent, Change, and ProjectManagement Principal & Owner, Human Capital Operations
• Led consulting on strategic projects, talent management, change management, and process improvement.
• Advised on business development opportunities to increase revenue and expand corporation and local government partnerships.

City Colleges of Chicago, Headquarters Human Resources
Director, HR & Talent Management
1/2016 - 1/2017
Largest community college in Illinois, with over 6K employees and 100K students Director, HR & Talent Management
• Strategic HR business partner lead for over 300 executive and senior manager clients for all aspects of human resources including talent acquisition, performance management, employee relations, compensation, and total rewards.
• Designed an integrated talent management program composed of performance management, learning and development, succession planning, employee recognition, and change management strategies for 6K employees.
• Designed the leadership and employee development program, empowering employees to upskill and stay current with industry trends and knowledge.
• Coached managers on employee relations issues and grievance procedures for 10 Collective Bargaining Agreements.

Chicago Public Schools Headquarters Human Resources
Director, Office of the Chief Executive Officer | Employee Engagement & Program Management
1/2002 - 1/2016
Third-largest school system in the US, with over 40K employees Director, Office of the CEO Employee Engagement & Program Management
• Partnered with the CEO to manage the Leadership Advisory Council, creating a plan for recognizing distinguished performance, leading to one of the first educator merit pay initiatives in the nation.
• Led the $8.5M US federal grant project to promote safe learning environments for large metropolitan cities.
• Prepared CEO briefings and strategic communications to advise the City of Chicago Mayor on strategies and plans for organizational projects and initiatives, fiscal budgets, human resources, and building operations.
● Talent Management, Human Capital
• Led the development and implementation of employee performance management to change culture, increase employee effectiveness, and improve retention of a highly qualified workforce.
• Managed the change management team for training and communications delivery to enhance the employee experience.

Salem Baptist Church of Chicago Other
Program Director
1/2000 - 1/2002
Congregation with over 25K people, led by the Illinois State Board of Education Chairman Program Director
• Managed a team of eight, supervising 500+ volunteers with an annual budget of $500K for community projects and initiatives.
• Developed programs and organized membership to volunteer for projects designed to enrich lives and empower underserved communities.

Merck Sales
Sales Representative
1/1996 - 1/2000
Global pharmaceutical company with over 69K+ employees, operating in over 140 countries Sales Representative
• Achieved several awards, including the inaugural Rookie of the Year Award in recognition for outstanding sales and superior leadership.
• Market Manager hired to increase market growth and business development, consistently exceeding goals and objectives through the creation of effective business plans and innovative marketing strategies.