Functional Skills
Organizational Design
Organization Development
Organizational Leadership
Process Improvements
Process Design / Re-engineering
PMO Transformation
Performance Management
Post-Merger Integration
Recruiting Process Design
Compensation Strategy
Enterprise Performance Management (EPM)
Internal Communications
Operating Model Design
Organizational Effectiveness
Organizational Strategy
Software Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Dropbox
Google Docs
iPhone
Microsoft Office
Outlook
Sharepoint
Smartsheet
SurveyMonkey
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Consumer Goods
Healthcare
Technology
Telecom
Languages
English
Spanish
Vietnamese
Notable Clients
Avon Products
Becton Dickinson
Nike
Samsung Electronics
Sony
Big 4 Accounting
Top Consulting Firms
Experience
Thrive Consulting Services, Inc.
Management Consulting
Partner/ Owner
9/2009 - Present
Management consulting firm focused on program management & organization development/effectiveness.
Representative work includes
* Organization design & implementation
* Creation & roll-out of corporate vision, mission, values & OKRs
* Post M&A integration
* PMO design & activation
* Design & implementation of performance management, talent management, total remuneration strategy, recognition program, & learning & development
Representative work includes
* Organization design & implementation
* Creation & roll-out of corporate vision, mission, values & OKRs
* Post M&A integration
* PMO design & activation
* Design & implementation of performance management, talent management, total remuneration strategy, recognition program, & learning & development
St. Joseph Health
Operations
PMO Director
1/2013 - 9/2014
* Built and managed PMO organization, methodology, work processes and over 50 tools to successfully implement enterprise-wide, strategic initiatives.
* Accountable for successful delivery of a multi-million dollar initiative consisting of 15 large programs with the end goal of simplifying clinical and operational workflows and upgrading and connecting information systems, resulting in an integrated and coordinated system of care.
* Accountable for successful delivery of a multi-million dollar initiative consisting of 15 large programs with the end goal of simplifying clinical and operational workflows and upgrading and connecting information systems, resulting in an integrated and coordinated system of care.
PricewaterhouseCoopers (PwC)
Management Consulting
M&A Integration Project Manager & Managing Consultant
6/2004 - 9/2009
M&A Integration PM & CM (1st time for any IBM acquisition)
* Managed cross-functional team of 70+ IBM resources from 25 different work streams, $3.1MM budget & 5 year targeted revenue of $202MM.
Managing Consultant
* Managed global transformations, cross-functional teams & drove innovative solutions for PwC/IBM clients.
* Representative work: organization development/effectiveness, organization design, PMO design, process improvement, performance management, talent management, change management, learning & development, & communications.
* Managed cross-functional team of 70+ IBM resources from 25 different work streams, $3.1MM budget & 5 year targeted revenue of $202MM.
Managing Consultant
* Managed global transformations, cross-functional teams & drove innovative solutions for PwC/IBM clients.
* Representative work: organization development/effectiveness, organization design, PMO design, process improvement, performance management, talent management, change management, learning & development, & communications.
QP Group, LLC
Management Consulting
Program Director
4/2001 - 5/2003
* Generated over $2MM in the first year as global leader for newly developed Organizational Transformation service offering
* Saved $2MM in global transformation of Purchasing & Supply Chain organization across 16 countries by
a) reducing operating expenses by 15%, delivery times by >90% & overhead costs by 50%
b) improving customer service, sustaining succession via global recruitment, development of total remuneration & learning & development program.
* Saved $2MM in global transformation of Purchasing & Supply Chain organization across 16 countries by
a) reducing operating expenses by 15%, delivery times by >90% & overhead costs by 50%
b) improving customer service, sustaining succession via global recruitment, development of total remuneration & learning & development program.
Willis Towers Watson
Management Consulting
Organization Development Consultant
8/1998 - 4/2001
Specialized in design and implementation of organizational development and business process improvements.
Representative work includes
* Integration and globalization of 3 business units
* Development of business strategies and operating models
* Creation of non-profit Foundation through design of business strategies, operating business model & organization structure.
Representative work includes
* Integration and globalization of 3 business units
* Development of business strategies and operating models
* Creation of non-profit Foundation through design of business strategies, operating business model & organization structure.
Toyota Motors
Operations
Wholesale Analyst & Account Representative
9/1993 - 7/1996
* Evaluated effectiveness of operational procedures, analyzed dealerships’ financial position, & proposed recommendations to improve operating efficiency & enhance company compliance.
* Consulted & advised senior management on effectively reconciling and integrating revenue collection & accounting reporting systems.
* Consulted consumers on finance options, managed retail & lease accounts, & assured overall client satisfaction.
* Consulted & advised senior management on effectively reconciling and integrating revenue collection & accounting reporting systems.
* Consulted consumers on finance options, managed retail & lease accounts, & assured overall client satisfaction.